Brand Support Specialist FR
Veepee
Seville, ES
hace 5 días

The vente-privee group has consolidated its various European brands, together made up of 6000 employees, under one unified conglomerate : Veepee.

This coalescence marks a new chapter in its European history.With Privalia, vente-exclusive, Designer & Friends, Zlotewyprzedaze, Eboutic and vente-privee, Veepee achieved a 3.

7 billion Euro turnover as of 2018. Present in 14 countries now, Veepee is taking a leading role in the European digital commerce landscape.

Our 6000 employees have chosen a job at Veepee to spice up their daily lives! Our teams implement new technologies to fuel our strategies, offering our customers the best possible experience.

Are you eager to learn? Veepee offers you a variety of trades to develop your career, enabling you to renew your skills constantly.

Tech, logistics, sales, marketing, sales production : join us on an exciting, digital-centered journey.As part of its marketplace, Veepee is looking for quality profiles to join its teams.

Reporting to the Lead Brand Support France and working closely with other departments, the brand support will be responsible for evaluating the technical potential of sellers, ensuring their successful integration on the Veepee platform and managing the daily support.

Position can be based at the Veepee headquarters in Saint-Denis or in our Spanish offices in Seville. Responsibilities : Responsible for the technical qualification of vendors by checking the eligibility criteria established by Veepee.

Realization of the technical integration of each seller who will be present on the marketplace.Daily technical support for all back office issues and training of sellers on the tool if needed.

Main point of contact for the seller interface.Coordination with other marketplace contacts (account manager, business developer.

  • as well as internal departments to ensure a quality service to sellers and an excellent member experience.Continuous improvement of our onboarding process and workflow.
  • Profile : At least one year of experience in a level 1 technical support or customer relationship role on CRM, ERP etc..

  • tools.Good knowledge of the e-commerce world and / or marketplaces is recommended.Excellent organizational skills and prioritization of tasks.
  • Excellent internal and external relationships with a good transversally.Customer, result and continuous improvement oriented.

    Ability to train others on IT tools using a language adapted to each interlocutor.Good command of English. Spanish is a plus.

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