Oxygen HUB - CO3 – Smart Working – Project Manager
BNP Paribas Real Estate
Madrid, Community of Madrid, Spain
hace 1 día

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Hierarchically & Functionally : Smart Working Responsible

Mission and Objectives

Within Group BNP Paribas Finance Function, EMEA (Europe, Middle East and Africa) Finance is the department that measures, controls and explains the financial reporting of the Regions entities, covering a large part of BNP Paribas Business Lines.

EMEA Finance is a cross-border organization with teams operating in Paris, Madrid and Lisbon on behalf of the different countries of the Region.

Within EMEA Finance, the Smart Working team promotes a different way of working across the Oxygen platform.

The team focuses on digitalization and continuous improvement as key elements to improve process quality and efficiency, while increasing customer satisfaction and motivation across the Oxygen teams located in Madrid and Lisbon.

The team will also support and reinforce the transformation culture across the teams by creating a mind-set of continuous improvement, digitalization and automation.

The Smart Working will lead, support or / and participate in any of the below services :

  • Lean initiatives : To provide support and guidance to all Oxygen teams : Develop Expertise Oxygen COO Office Smart Working Participate in Transformation initiatives supported by Lean methodology ensuring the efficiencies generation.
  • Implement and promote the cultural change Support teams to analyse existing processes in order to improve them and follow up of the action evolution.

    Prepare regular reporting on the efficiencies generated / planned by the different teams.

  • Digital Projects : Lead the implementation of digital solutions and participate in the interplatform digital initiatives project.
  • Provide with tools to the management for the monitoring of specific topics (time tracking digital reporting) Manage the new developments of the Oxygen Digital Dashboard (Single point of contact with Business intelligence teams)

  • Ensuring the implementation of Digital Operational Training (DOT) :
  • To provide support and guidance to the teams on the DOT implementation. Monitoring that processes workflows and trainings are properly updated.
  • Monitoring of the customer experience of the Oxygen Platform. Monitoring the satisfaction level of the internal customers by using the NPS methodology.
  • Contacting detractors and those who have deteriorated their satisfaction. Consolidation and monitoring of the different action plan created by the teams.

  • Promote new ways of working :
  • Propose & implement new ways of working that help teams to boost their efficiency : Rhythm meetings, S-ABC...
  • Main responsibilities

    Project Manager main responsibilities are to ensure consistent, on-time execution of any Smart Working initiative across all Oxygen perimeter.

    The team members will work on different initiatives that aim to promote process efficiency and quality. They will support the innovation and develop digitalization, as well as implementing robotics initiatives.

    REQUIREMENTS

  • Lean methodology experience is valuable.
  • Masters degree in Accounting, Finance or Bank is valuable.
  • Professional experience : around 5 years in Finance and / or Project Management
  • Analytical skills, ability to prioritize, organizational capacities, rigour and deadlines respect.
  • Communication skills (good relational capacities, teamwork and adaptability).
  • Fluent in English is mandatory and French is a plus.
  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word), and knowledge in BI tools is a plus (to contribute to the automation of files and processes) as well as an experience using Business Objects.
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