Customer Master Data Administrator (French)
Cornella, Barcelona, Spain
hace 6 días

Founded in 1940, Our customer has built a reputation for its innovative culture, operational excellence and commitment to safety and the environment.

Our passionate, talented and committed employees from a diversity of backgrounds are driven by our customer’ higher purpose to create innovative solutions that benefit the environment, enhance sustainability and address the challenges facing customers, communities and the world.

They touches the lives of consumers around the globe in positive ways every day.

With approximately 15,000 employees and operations in 50 countries, we serve customers across a wide range of industries from food and beverage to medical, energy and transportation.

We supply a unique portfolio of atmospheric and process gases, equipment and services.

Your role

The Customer Master Data Administrator position supports all Business Areas and work closely with departments in differed geographic regions.

Administrators are accountable for the creation and maintenance of all customer accounts.

  • Accountability for managing the administration of all Customer related data.
  • Processing all Customer Master Data inputs and changes.
  • Handling all data entry requests and queries received.
  • Ensuring that service quality levels fully meet expectations.
  • Ensuring compliance with legal requirements.
  • Identifying and communicating gaps, queries, and errors.
  • Maintaining a high standard of customer service.
  • Supporting improvement programs
  • Supporting the implementation of the price increase programs.
  • Informing Supervisors of any issues or opportunities with existing customers, such as upcoming major contract renewals, etc.
  • Being the primary contact with the country based account management team, as well as commercial and query teams.
  • Excellent team player.
  • Able to work well within the own team, as well as building strong relationships with all other internal and external stakeholders

  • Excellent communication and telephone skills
  • Understanding of customer administration matters for different countries
  • PC literate
  • SAP for data handling and reporting
  • Microsoft Outlook
  • Enthusiastic and easy to get on with
  • Strong customer focus
  • Ability to work to global work procedures
  • Languages : Native French + high level English (Russian is an advantage)

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