As a Technical Account Manager, you are responsible for providing technical solutions and managing relationships with Google's largest and most strategic online publishers.
As a liaison between clients and our technical staff, you flawlessly lead deployments, implementations and integrations of a variety of our product lines (such as Search, Mobile, Video and Commerce).
From monitoring product performance to debugging and troubleshooting product code, you are the resident expert that addresses partner needs.
You are a technical expert with an entrepreneurial drive and passion for client management.
As part of the VirusTotal team, you'll drive customer relationships by managing on-boarding, billing, solving problems, cultivating relationships with clients and collaborating with Engineering team to prioritize tasks and drive customers’ successful engagement with the platform.
Your responsibilities will range from managing customer concerns to developing a scalable sales structure. As a Solutions Consultant, you'll take initiative and comfortably work in a rapidly-changing environment demonstrating a desire to learn.
You'll also contribute experience in customer service, sales, and / or consulting. Think of your role as a hybrid mix between Customer Experience Engineering, Customer Success, Account Management, and Sales operations.
Google Cloud helps millions of employees and organizations empower their employees, serve their customers, and build what’s next for their business all with technology built in the cloud.
Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware.
And our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life.
Demonstrate knowledge of service usage and basic technical use cases (API integration, Intelligence investigations, etc.).
Minimum qualifications :
Preferred qualifications :