Business Systems Analyst
Madrid, Spain
hace 6 días


To provide functional support and expand in house capabilities in the areas of logistics systems development and management, project management, IT solution design and administration.

This role ensures that the administration, testing, data collection and detailed analysis required for delivering integrated business and information solutions is provided accurately and on time.

The role is to provide and maintain, high quality logistics business systems, personally and through leadership and membership of teams, so as to support the Company objectives for operational performance, customer service, quality, cost and regulatory compliance in an assigned area of the business.

While this position is part of a global team supporting the broader Operations Systems of the company, the primary scope of this role is supporting the Mount Park and Delta Park facilities, in addition to the broader EMEA region.


Analysis and Solution Definition

  • Documents the users’, business processes and requirements.
  • Is instrumental in data collection and its consolidation.
  • Evaluates local system development proposals and provide analysis to local management on likely impacts
  • Provide expertise and problem resolution to the functional departments when issues extend outside the knowledge of the functional department Key Users
  • Research, communicate and demonstrate best practice opportunities for the local / regional organization, allowing key decision makers and local / regional managers the opportunity to leverage best practice as a strategic and competitive advantage for the organization.
  • Project Execution

  • Manages small projects
  • Deals with project plans and is able to clearly articulate roles, project goals, and timelines.
  • Takes input from supervisor and appropriately and accurately applies comments / feedback.
  • Adheres to project standards defined by the project manager.
  • Accurately employs corporate methodology and documentation tools.
  • Proactively carries out project support / administrative functions.
  • Establishes responsible deadlines and personal work plans and manages time effectively.
  • Plan and lead testing , implementation , training, support and documentation activities for local projects
  • Assist developers internal and external through provision of functional specifications and technical walk through
  • Provide reporting to local management on Project progress and issues
  • Technical Recommendation and Testing

  • Resolve minor technical issues
  • Request and specify minor modifications
  • Accurately and efficiently executes test plans.
  • Assembles and documents all test results.
  • Retests as necessary.
  • Participate in Global Business System projects.

  • Contribute to the standard CooperVision global release cycle, including analysis, design, test, implementation, support and documentation.
  • Facilitate communication, cooperation, and knowledge sharing with the end user community across the regional area and with the other local / regional Business Analysts to ensure a global system
  • Contribute business process and technology knowledge to global business systems projects
  • Participate in the implementation of those systems for local sites and related global operations
  • Communication

  • Listens to others and accepts input from team members.
  • Clearly articulate ideas and thoughts verbally.
  • Accurately prepares written business correspondence that is coherent, grammatically correct, effective and professional.
  • Technical Understanding

  • Understands basic Internet and client / server architectures.
  • Proficient in Microsoft Office suite.
  • Has a good grounding in WMS applications
  • Has an understanding of the relationship between business processes and ERP system.
  • Problem Solving

  • Proposes solutions to problems and considers timeliness, effectiveness, and practicality in addressing user group needs.
  • Generates innovative solutions by approaching problems with curiosity and open mindedness, using existing information to its fullest potential.
  • Leadership

  • Displays a positive attitude.
  • Demonstrates flexibility in day-to-day work.
  • Sets high standards of performance for self.
  • Teamwork

  • Establishes harmonious working relationships with team members and the logistics user community.
  • Appreciates each team member's contributions and values each individual member.
  • Working with the User Group and suppliers

  • Values internal and external contacts and responds to their needs as they arise.
  • Establishes effective working relationship with all contacts.
  • Follows established communication guidelines.
  • Uses good judgment in what and how to communicate with contacts
  • Must demonstrate empathy with the users and deliver their needs not an interpretation thereof

  • This Post Holders working environment will be split between an office and warehouse / factory building.
  • There is an acceptable level of noise generated from Packaging and Distribution machinery.
  • Some areas of operation will require personal protection to be worn ( High Viz. and safety footwear) provided by the company
  • Temperatures in the warehouse fluctuate due to seasonal variations.
  • Travel : 10% to 20% travel based on project requirements

  • First Degree or A-Levels coupled with relevant experience in an IT or Operational role

  • Practical working knowledge of logistics processes and systems in several major functional areas, and detailed knowledge in at least one relevant area.
  • Experience working directly in at least one major operational area Planning , Supply-Chain, Packaging , Distribution or other production environment
  • 3 to 5 years of experience in a similar role
  • Essential IT Experience

  • Must have experience in logistics IT including WMS (ideally RedPrairie or JDA), WCS, Interfaces to ERP systems and automation.
  • High level of IT literacy concepts and terminology
  • Ability to implement a project plan and proven project Management experience
  • Competence with all major Office applications including Excel , Word , Outlook and Visio
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