International SOS is the world’s leading medical and security services company with over 11,000 employees working in 1,000 locations in 90 countries.
We were founded on the principle of putting the patient first and this is still true today.
Led by 5,200 medical professionals and 200 security specialists our teams work night and day to find solutions to protect our clients in whatever situation they may be facing;
we assess, advise and assist from a medical, security and logistical perspective to help safeguard travellers internationally through providing invaluable local knowledge and expertise on a global scale.
Job Description :
We are currently recruiting a Senior Coordinating Doctors on a permanent contract to join our future medical team in Madrid.
The successful candidate will be responsible for and provide clear leadership in the delivery of professional and effective medical assistance services for clients of International SOS to the highest standards of excellence.
This is an office based position working 40 hours per week Monday to Sunday on a rotational shift.
Key Responsibilities :
Responsibility for medical due diligence and case direction with respect to all medical assistance cases.
Responsibility for all ongoing medical related tasks required on all medical assistance cases.
Direct the medical frequency / intensity of medical contacts with treating Doctors, Clients, patients and their family members as appropriate.
Receive and assess all medically related calls received from clients. Collect logistical, medical and collateral histories pertaining to the medical event / incident.
Provide telephonic medical assessment of patients in all parts of the world, assess and monitor the appropriateness of the treatment where they are located.
Give advice to callers, relatives, employers, employees, insurance companies and other clients.
Organise and supervise appropriate medical assistance for Intl.SOS clients. This includes obtaining medical reports, organising referrals, monitoring the patient’s conditions, recommending appropriate means of medical transportation, and monitoring the progress of such.
Obtain medical reports from treating doctors to ascertain the suitability of patient’s treatment, monitor medical care and co-ordinate the patient’s needs for transport as appropriate.
Undertake direct contact with relevant Treating Medical Officers and Local Medical Officers as appropriate to expedite the case management
Responsibility for the assessment of medical and logistical aspects of evacuations and repatriation, including the assessment of the necessity of an evacuation and the means by which it should take place.
i.e. air-ambulance / commercial carrier / seated / stretcher / escort type / medical equipment etc.
Act as a medical escort when required for appropriate medical cases.
Medical Doctor with 5 years plus post-graduation experience
Broad clinical and health care provision experience preferably gained internationally and / or in developing countries within General Practice, Family Medicine, Internal Medicine, Accident and Emergency, Aviation medicine, Anesthetics, ICU, Tropical Medicine, Aviation Medicine
Experience of managing / coordinating international evacuations a distinct advantage
Team and performance management experience
Fluent in English and Spanish
Our commitment to Diversity & Inclusion
Our company brings together remarkable people and enables them to be themselves. At International SOS, we offer a great working environment, thanks to our commitment to flexible working, diversity and development.
We celebrate diversity on a global scale. We encourage every colleague to bring their personal best by creating an atmosphere of inclusion and equal support.
Our success is the result of diverse ideas, skills and cross-cultural understanding.
Welcome to International SOS, your world of opportunity.