Client Manager - Global Client Group - Spain
American Express
Madrid, Madrid, Spain
hace 3 días

You Lead The Way. We’ve Got Your Back

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.

Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible and we’re proud to back each other every step of the way.

When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.

Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Amex Global Commercial Services is a truly global service provider offering supplier payments and expense management solutions to businesses large and small.

The Global Client Group is the team within Global Commercial Services who manage marquee corporate customers whose value and global footprint places them in a highly selective customer segment.

Within this team the Global Account Development Manager is tasked to deepen contact relationships, retain and grow the programme through incremental customer spending on Amex payment solutions, whilst delivering differentiated value to the customer.

The role is responsible for a variety of tasks including :

  • Own AXP brand advocacy and ensure differentiated customer value.
  • Interfacing with customer at all levels
  • Broaden and deepen relationships with influencers, stakeholders and decision makers
  • Identify evolving client needs and innovate AXP solutions
  • Oversee ongoing servicing, operational, regulatory, debt management and reporting needs / projects.
  • Meet shareholder objectives including customer billings growth
  • Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

    LI-Hybrid

  • At least 5 years working experience in a business development / sales position
  • Business development experience in a complex matrix customer environment
  • Proven ability of building and leveraging relationships
  • Understanding of Procure to Pay process including customer needs and pain points
  • Payments experience is desirable but not essential
  • Why American Express?

    There’s a difference between having a job and making a difference.

    Amex have been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

    We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive.

    We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community.

    And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

    Because we believe that the best way to back our customers is to back our people.

    The powerful backing of American Express.

    Don’t make a difference without it.

    Don’t live life without it.

    Talk to our people and you’ll find out what we’re really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear.

    It’s our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world.

    If you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.

    Proud to be recognized by Forbes and Actualidad Económica España as Best Companies.

    To complete your application please click on the links below. However, if you require any assistance with the completion of this process or need any reasonable adjustments to be made then please contact the Recruitment Team on recruitment.support.emea aexp.com.

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