Technology and innovative ideas are your cup of tea? Would you like to use your enthusiasm for helping others? If you can see yourself putting this combination to work right in the vibrant city of Barcelona, take a look at this opportunity.
Our client is an industry leader in design and engineering who transforms and reinvents everyday life products. This company is about better ideas and better technologies.
They are looking for a Chat Support Agent with a native level of German to join their team in Barcelona. Main Responsibilities Using a range of tools to interact with owners by email and chat and other channels Helping and guiding owners in solving problems with their machines using modern diagnostic tools Booking engineer visits and arranging to send spare parts to customers Keeping an eye out for opportunities to upgrade owners up to new and exciting products that the company regularly launches.
Our client will pay you commission on those sales so long as you meet reasonable targets Core Skills / experience Expertise in customer service or sales over the phone and online platforms Excellent communicator who deeply cares about the customer experience Good team-
player who radiates positivity in every interaction Active listener continually on the hunt for opportunities to delight Solid keyboard skills and an understanding of MS Office Enjoys the thrill of converting customer service into sales