Are you looking for new challenges? Do you need a change?
This role would be suitable for those interested in new technologies and an international environment. If you speak a native level of Danish and you have a high level of English, you are the perfect fit!
We are looking for Danish Technical Support Advisors to work for A well known American corporation that provides hardware (smartphone and tablets) / software product services.
As the Technical Support Advisor, you will be :
Maintaining client relationships through product support over the phone
Providing customers with quotes and product knowledge
Handling effectively all incoming incidents
Gathering information from customers troubleshoot technical issues
Full-time (39hrs / week) and permanent contract
1) Fixed : 18.000 Euros gross year (base + language compensation)
2) Performance Bonus : 2.500 Euros gross / year
Shifts : Monday-Sunday from 09 : 00 to 20 : 00 (rotative)
Location : Barcelona Center
Relocation Package provided
Possibility to grow within the company
Danish native level speaker with fluent English
Willingness to learn and apply new technologies
Analytical skills with demonstrated problem-solving ability desired
Ability to operate in high-pressure situations
Good technical skills and knowledge preferable
Excellent communication skills.