Enterprise Solutions Engineer II Enterprise Solutions Engineer II Spain
Cimpress
Barcelona, Spain
hace 4 días

Who We Are

Cimpress Technology develops cutting-edge, best-in-world software that our mass customization businesses use to create personalized products for over 17 million global customers.

Our Mass Customization Platform is comprised of modular, multi-tenant services. Our businesses can choose the solutions that work for them, or assemble any custom combination they need.

This makes it easier and faster to do things like introduce new products, reach customers and track orders. And this kind of innovation keeps customers coming back.

Just last year, Cimpress generated $2.88B in revenue through customized print products, signage, apparel, packaging and more.

We encourage our engineers to think like an owner to continue to act small as we grow. Every team defines their own roadmaps, and uses the programming languages and technologies that suit them best.

This helps us have a big impact at the enterprise level while still feeling small and nimble.

About the product

As an Enterprise Solutions Engineer II within the UnOps team, you will join a hardworking international team of engineers working to implement and deliver enterprise computing and efficiency solutions in a Zero-Trust network environment.

You are passionate about providing an excellent customer experience, either directly, or by the development of self-service and automation options to save our users time and frustration.

You will also be an advocate for Cimpress Technology users to our vendors and their support teams when needed. You will be someone who can bring an IT full skillset to bear on common problems and pain points in the enterprise space, but you are willing and not afraid to implement something totally new and different than what might be used in a more traditional corporate environment.

What You Will Do :

What you can expect your day-to-day activities to consist of :

Management and administration of a various enterprise SaaS efficiency products in a cloud-native environment. Here are some of the tools we use at Cimpress Tech :

  • Office 365 & Exchange Online
  • Duo Security
  • Azure and Azure Active Directory
  • Box Enterprise
  • Zoom Video Conferencing
  • Slack
  • 8x8 VOIP service
  • Meraki
  • Providing user level support, directly and through self-help documentation for the above tools.
  • Participating in the evaluation and selection of new solutions in the enterprise space.

    Participating as a supplying Engineer to technology projects and initiatives.

    Your Qualifications :

    As a successful candidate you will bring the following qualities to the table :

    Experience with end-user support in a high-tech organization (software developers, technical architects etc.)

    Experience in a cloud-first or cloud-native technology organization.

    A security-focused approach, with knowledge or exposure to zero-trust security in a decentralized network environment.

    Good understanding of user management and authentication concepts

  • SAML and Single Sign-On
  • ADFS
  • Azure AD authentication
  • Experience with endpoint management :

  • Linux
  • Experience with Office 365 administration.

    Comfort with collaboration, open communication working within a team and with customers spanning diverse geography.

    Proficient in English, both written and spoken.

    Why You’ll Love Working Here :

    At Cimpress, we put importance into the wellbeing of our employees, which is why we offer perks that ensure an excellent work / life balance.

    Perks include work from home capabilities and very flexible time-off opportunities, including our outstanding Break to name a few! In our Barcelona location, additional perks include commuter benefits, onsite gym, free breakfast on Monday and Friday, generous PTO (Break, Summer hours, Public holidays), generous working schedule, language courses

    About Us :

    Led by founder and CEO Robert Keane, Cimpress invests in and helps build customer-focused, entrepreneurial mass customization businesses.

    Through the personalized physical (and digital) products these companies create, we empower over 17 million global customers to make an impression.

    Last year, Cimpress generated $2.88B in revenue through customized print products, signage, apparel, packaging and more.

    The Cimpress family includes a dynamic, international group of businesses and central teams, all working to solve problems, build businesses, innovate and improve.

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