Main Objective :
The primary task of the (from now on indicated as EDI Developer) is the processing and implementation of enhancement and change requests.
Some of the enhancements will be prepared for development by the offshore team, where the Architect will be coordinating the development and doing QA checks on the deliverables and review the Unit tests, before the deliverables are made available for testing with customer.
Most time will be spent on this task.
Additionally the EDI Developer plays an important role in the operational management of the iWay EDI platform for the processing of European EDI messages, in cooperation with the IWay Support and the European and North American EDI teams.
iWay Support is handled by Accenture. They handle any processing issues on a 1.5th level (monitoring and standard issue resolution), 2nd level (issue resolution) and 3th level (complex issue resolution).
This team is active 24x7.
The European and North American EDI support teams provide 4th level support for issues that concern the mapping and or data being processed, or for complex technical issues.
In principle issues will be handled by the teams in the region where the issue occurred, but issues may be transferred between teams depending upon capacity.
Finally, occasionally the EDI Developer may also be requested to assist in the development or support of non-EDI iWay Interfaces, depending on the capacity.
Key Responsibilities :
This includes clarifying the detailed requirements necessary to implement this request, and - if necessary - coordinating any change requests necessary within the SAP system.
Making sure the request is properly logged in the appropriate ticketing system.
This includes clarifying the detailed requirements necessary to implement this request, and if necessary coordinating any change requests necessary within the SAP system.
Key competencies and qualifications :
Capability to analyse and resolve complex issues in the IWay EDI middlewareBasic administrative knowledge of Windows serversBasic knowledge of networks, firewalls and AS2 connectionsAn understanding of the sales and distribution processes that EDI is part of and relevant aspects of the way these processes are implemented in SAPExperience in checking the iDoc partner configuration in SAPExperience in creation of test iDocs in SAP
Special requirements :
This will not be an ongoing requirement, but may be necessary during the execution of projects, and for special team meetings, for instance with the entire integration team.