Always dreamed of Barcelona? This is your ticket!
Our client is an internationally acclaimed outsourcing business, now looking for Norwegian talent. Many successful organisations have transferred their customer service departments to our client so they can focus on their core-business.
As a Norwegian speaking Customer Support Agent you are able to boost your career by representing world-famous brands, while working within a multicultural, ambitious team in sunny Barcelona!
Provide first class customer satisfaction at all times by taking necessary steps to assist and support our customers
Handle incoming customer contacts (via telephone, e-mail, chat or other channels) while creating and logging tickets into the system
Make outbound contacts to consumers (via telephone and email) in response to generated issues by following up with additional information or updates
Update tickets in accordance with proper logging procedures
Ensure correct presentation of the client's corporate and brand images in all interactions
Native Norwegian speaker with fluent English
Willingness to learn and apply new technologies
Analytical skills with demonstrated problem solving ability desired
Ability to operate in high pressure situations
Good technical skills and knowledge preferable
Excellent communication skills
You will get a competitive salary and monthly language bonus on top
Schedule : Monday-Friday, 39 hours per week
Excellent, ongoing training and mentoring
Lots of sunshine, lovely team members and international offices
Customer Service Barcelona Jobs Norwegian Chat Support
Nordic Jobs Worldwide
check circleBe one of the first to apply