Hiring Support Agents for the Norwegian market in Barcelona
Nordic Jobs Worldwide
Barcelona, Spain
hace 4 días
source : Europe Language Jobs

Description

Always dreamed of Barcelona? This is your ticket!

Our client is an internationally acclaimed outsourcing business, now looking for Norwegian talent. Many successful organisations have transferred their customer service departments to our client so they can focus on their core-business.

As a Norwegian speaking Customer Support Agent you are able to boost your career by representing world-famous brands, while working within a multicultural, ambitious team in sunny Barcelona!

Responsibilities

  • Provide first class customer satisfaction at all times by taking necessary steps to assist and support our customers
  • Handle incoming customer contacts (via telephone, e-mail, chat or other channels) while creating and logging tickets into the system
  • Make outbound contacts to consumers (via telephone and email) in response to generated issues by following up with additional information or updates
  • Update tickets in accordance with proper logging procedures
  • Ensure correct presentation of the client's corporate and brand images in all interactions
  • Requirements

  • Native Norwegian speaker with fluent English
  • Great teammate
  • Willingness to learn and apply new technologies
  • Analytical skills with demonstrated problem solving ability desired
  • Ability to operate in high pressure situations
  • Good technical skills and knowledge preferable
  • Excellent communication skills
  • Offer

  • You will get a competitive salary and monthly language bonus on top
  • Schedule : Monday-Friday, 39 hours per week
  • Permanent contract
  • Excellent, ongoing training and mentoring
  • Relocation package
  • Lots of sunshine, lovely team members and international offices
  • Skills

    Customer Service Barcelona Jobs Norwegian Chat Support

    Company

    Nordic Jobs Worldwide

    Included

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