About Avery Dennison Retail Branding and Information Solutions
Avery Dennison Retail Branding and Information Solutions (RBIS) is a global leader in providing physical and digital labeling solutions that enable brands and retailers to address challenges and opportunities from source through to store, and in consumer engagement.
RBIS provides end-to-end solutions in predominantly the apparel and footwear industry and is a $1.7 billion division of Avery Dennison Corporation (NYSE : AVY).
Its products include tickets, tags, woven and fabric labels, heat transfers, software, printers and consumables. The Intelligent Labels division that sits within RBIS is the world’s largest UHF RFID partner, with over 1750 patents and applications worldwide serving multiple industries across retail and industrial segments.
RBIS serves the global marketplace with operations in 50 countries, across six continents. For more information, visit.
What we can offer you! - Your Role :
The Data Solutions Specialist manages our customers’ variable data for printed labeling. Examples include price tags containing data such as item prices, sizes, and bar codes as well as care and content labels either printing and shipping to the customer or enabling the customer to print themselves.
This process requires taking data from our customers’ IT systems and integrating it into Avery Dennison’s software solutions, which enable the variable data (prices, sizes, etc.
to print correctly on tags and labels. The process includes collaboration with Sales forming the general strategy, conducting software demos as needed, and serving as the customer-facing variable data expert.
Once an opportunity has been identified that will require variable data and / or online ordering, the DataSolutions Specialist engages directly with the customer to analyze their existing business data systems and take the technical steps to map and integrate the customer's’ data into the Avery Dennison system / software.
This role analyzes how data (prices, sizes, etc.) is input into the customer's system, what it means while in their system, and how we can map the data into Avery Dennison’s systems to enable printing.
Function as a primary and direct point of contact for retailers and brand owners to provide business / technical assessment for development needs related to variable data products and online ordering solutions
Provide guidance to customers and internal teams on optimal solution for both parties
Investigate and resolve customer and production issues through use of systems or communication with production sites and various support teams
Prepare project plan to coordinate the activities with the customer as well as Avery Dennison internal teams to establish data transfer and / or successfully deploy online ordering solutions.
Identify and manage to the project milestones and ensure dates and quality are met for new programs / changes to program ordering solutions
Prepare Statement of Work hosting functional and data requirements for program design, schedule, and implementation
Lead calls with IT, Sales, Development & Ops teams to ensure all requirements are understood and fulfilled
Ensure variable data programs and amendments are implemented on time across global locations utilising agreed tools, systems and processes
Ensure functional and data requirements needs are met by preparing a test plan and performing end to end testing which may include final User Acceptance Test (UAT) with customer
attend customer meetings to discuss and present solutions
Build and maintain data structure and production information into front end system and customer ordering page in the online ordering solution.
Collaborate with Commercial and internal product development teams to ensure artwork and variable data requirements are fully captured using the DRF tool
Collaborate with Operations teams and provide training to enable effective roll out and ongoing troubleshooting to resolve issues
May provide coaching and support to other team members
Support or take the lead on strategic, high growth, complex or new accounts
What we expect from you! - Your Expertise :
We offer :