Customer Service for Electric Mobile (French)
Blu Selection
Barcelona, Spain
hace 5 días
source : Europe Language Jobs

Description

Do you have a passion for all things sustainable and want to be part of the solution? Are you interested in electric mobility and want to be part of an innovative scale-up that is dedicated to eliminating fossil fuels?

  • Perfect, then this might be THE opportunity for you! Join a team of international and dedicated forward-thinkers and have a true impact on how society accesses electricity for electric vehicles!Your responsibilities and impact as a Customer Service Specialist for Electric Mobility Innovation will be : –
  • Providing high-quality assistance to customers via chats, email and phone– Becoming an expert in using ERP systems–
  • Managing after-sales inquiries with customers (maintenance, repair)– Coordinating cases between Engineering, Operation, and Sales departments–
  • Providing feedback for constant optimization of operations and work place (Your opinion matters!)– Attracting new clients and forward data to the Sales team–
  • Testing new soft- and hardware before market launch– Providing training for new employeesWhat should you expect from living in Barcelona?

  • ndash; The unique experience of an international and diverse culture– A beautiful beach city surrounded by both coastal towns and mountains–
  • Delightful gastronomic experiences of Spanish, Catalan and World cuisines– Quite a dynamic and active urban life where it is difficult to get bored–
  • Sunny days, Mediterranean weather and a relaxed lifestyle– An attractive startup and innovation hub with exciting opportunities

    Requirements

  • Skills, experiences and interests you need to succeed in this role : – A native level of French and proficiency in English (C1)–
  • An affinity for the tech industry and technological innovations– Interest in the topic of sustainability– Being able to familiarize yourself with new topics quickly–
  • Being enthusiastic about working as part of a team– Already holding NIF and SSN for Spain and being able top relocate ASAP–
  • A solution-drive, flexible mindset– A start-up attitude towards work where your contribution matters– A focus on providing high-quality service for your customers–
  • Previous experience in Customer Service would be a plus

    Offer

  • What’s in it for you?– Employment on a long-term perspective – 40h / week in rotating shifts from Monday –
  • Friday (8 AM – 8 PM)– Private health insurance after 6 months– Very attractive compensation and bonus scheme–
  • A relocation package that is designed to help you out– Office-based work in a cozy office– Unlimited coffee and other beverages–
  • Language classes– Fitness courses (offered online for the moment)– Varied breakfast and lunch options in a brand-new canteen–
  • An amazing team with over 20 different cultural backgrounds– Informal atmosphere (Suits are for Halloween!)

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