IT Service Desk
wefox
Barcelona, Spain
hace 3 días

Responsibilities

We are looking for a Service Desk with a demonstrated background experience in physical and cloud based solutions to join to our awesome IT team.

You will be working on audit controls and take care of provisioning hardware.

On your daily work you will be focused on solving micro IT incidences and implement new features for a really amazing projects.

Always keep in mind security : we are an insurance company.

As you know, we are an international company, so you will work side by side with a multidisciplinary and multicultural team distributed among our different offices around Europe.

Qualifications & Skills

Experience with In end user service

Setup and installation for new on boardings : computer and its accessories (Mac OSX and Windows).

Maintenance of inventory and material forecast.

User management in Atlassian tools (Jira and Confluence), Github, Microsoft, GSuite management, etc.

IT control documentation maintenance

Software licenses maintenance

Extensive experience in solving incidents : equipment, peripherals and their configuration (software, operating system, hardware and network).

Extensive experience in PC and Mac hardware.

High level of English both written and Spoken

Desirable skills :

Knowledge about MDM / UM.

Proactivity, enthusiasm, attention to detail.

What we offer

  • A multi-disciplinary role with opportunity to manage your own path to success
  • Full responsibility for your role, we want you to be your own leader!
  • Outstanding chances to develop your own ideas and make them work
  • Your professional development is one of our priorities and we actively support building your skills and knowledge further
  • An open-minded and passionate team spirit devoted to innovation
  • We are an open company - check out our ratings
  • Perks and Benefits :

    Now, we’ve gotten to the fun part, the part where you get to brag about your company, those perks your friends are so jealous of!

    Here are some of them :

  • Flexible working hours including some days remote option
  • 26 working days of vacation + 24th and 31st of December
  • public transport costs contribution
  • A stack of the most modern technologies and working gadgets
  • Free coffee, fruit and snacks, because we need fuel!
  • Company merch and tees. There is no better way to get your company name out there than by arming your team with branded goodies!
  • Several company benefits grants for public transport tickets, training and coaching
  • If you love a less-formal work environment, flexible paid time off, a competitive compensation and benefits offering - and have an engaging attitude, get in touch, we want to meet you!

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