Administrator, Business Relationship Management - Financial Institutions
Fitch Solutions
hace 6 días
  • Fitch Group is a global leader in financial information services with operations in more than 30 countries. Fitch Group is comprised of : Fitch Ratings, a global leader in credit ratings and research;
  • Fitch Solutions, an industry-leading provider of credit risk products and services; and Fitch Learning, a preeminent training and professional development firm.

    With dual headquarters in London and New York, Fitch Group is owned by Hearst.

    Fitch complies with all laws governing employment in each jurisdiction in which it operates, and provides equal opportunity to all applicants and employees.

    All applications will be considered without regard to race, colour, religion, gender, national origin, age, disability, marital or veteran status, sexual orientation, and other status protected by applicable laws.

    Department Overview

    This exciting role is based within the Business & Relationship Management (BRM) department in Barcelona (Spain), reporting to the Global Head of Financial Institutions (FI) BRM team.

    The principal objective is to provide support to the FI BRM Global Heads and the FI BRM Management globally and to coordinate the FI BRM group activities globally alongside with other administrators in the team.


    This role requires a self-motivated and detail orientated individual, in order to support delivery of the Financial Institutions group’s global business strategy.

    The successful candidate will have daily interaction with FI BRM Senior Management globally.

    Responsibilities will include but are not limited to :

    General administrative support : phone queries, distribution of post, filing, photocopying, printing, sending / ordering stationery, ordering business cards, arranging couriers, etc.

    Arranging meetings (internal and external), booking conference rooms / refreshments, etc.

    Diary support for FI BRM Global Heads and FI BRM Senior Management

    Setting up Video Conferences, Teams conference for the team and external Zoom calls

    Arranging travels, including liaising with external travel agency and organising visas, visit forms, desk booking and others

    Fielding phone queries and dealing with clients via telephone / email

    Maintain and update data in Salesforce CRM system including meeting notes, activities and contacts.

    Maintaining SharePoint drive and databases for the FI BRM team globally

    Maintaining update the FI BRM team spaces at Fitch Intranet

    Creation and maintenance of Org Charts and Distribution lists on a recurrent basis

    Expense claim preparation using Concur

    Liaise with Accounts and Operations teams when necessary

    Arranging team events and assisting the Events Team in Spain to delivery events

    Point of contact for any IT team issues

    Point of contact for Fitch BRM visitors including providing administrative support

    Cover for other BRM Administrator (s) as required

    Qualifications and Experience

    Proven Experience of working as an administrator to senior stakeholders preferably in a business, finance, economics environment

    High degree of competency using Microsoft Office applications will be essential

    Knowledge of or aptitude to work with market data and CRM systems would be useful (e.g. Salesforce and Concur skills an advantage)

    Ability to multi-task and respond to changing priorities, maintaining a very high level of accuracy

    Attention to detail is critical

    Excellent English language verbal and written communication and presentation skills

    Strong time management and first-class organisational and completion skills

    Ability to work independently to meet deadlines

    Knowledge of Confluence and Org Chart Plus systems would be useful

    An ability to juggle a number to different team members at any one time and capability of team work

    Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions.

    To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest.

    Should you be successful in the recruitment process at Fitch Ratings you will asked to declare any securities holdings and other potential conflicts for you and your Family Members prior to commencing employment.

    If you, or your Family Members, have any holdings that may conflict with your work responsibilities, they must be sold before beginning work.

    In certain roles, employees and their Family Members may be limited to investments in diversified mutual funds only.

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