Senior Data Analyst - Liveops & Support
stuart
Barcelona, Catalonia, Spain
hace 6 días

Description

Stuart (Geopost Group) is an eco-friendly last-mile delivery company that connects retailers and e-retailers to a fleet of geo-localised couriers ️.

across several countries in Europe.

Our mission : Build the future of logistics for a more sustainable world : shared, efficient and reliable, as conscious consumers value more and more environmental responsibility besides speed of delivery and convenience.

Stuart is growing to fulfil that vision. In 2020 we doubled in size and continue to grow strong.

We are a melting-pot of 400 people working from Paris, London, Barcelona, Madrid and remote.

More than 2 000 companies work with us already across Food, Grocery, Retail and Pharmacy to deliver all types of goods, among which essentials for people on lockdown / self-isolating because of the coronavirus.

We are at the right moment and the right place to make an impact on millions of people, as home delivery services hit record high.

Role

You’ll be part of our LiveOps and Support team based in Barcelona and will report to , an inspiring leader! You can check his latest article .

The team is at the forefront of Stuart’s business as we put customer and courrier care first. You’ll have the chance to make a big difference by identifying areas of improvement within the department.

Responsibilities

  • Lead and help expand a team of 2 reporting analysts
  • Review the reporting toolset in Liveops & Support
  • Develop and implement data analyses, data collection systems and other strategies that optimize statistical efficiency and quality
  • Acquire data from primary or secondary data sources and help maintain databases
  • Make good use of internal data to build dashboards that measure and track the impact of your actions
  • Add to our amazing company culture that you can uncover
  • Requirements

  • Degree in Engineering, Economics or similar
  • 3 years of previous experience in analytics / optimisation / automation-related roles ideally within Finance
  • Proficiency with English
  • Strong analytical knowledge and experience with reporting, driving insights, and data-driven optimisation
  • Proficiency with our stack - SQL, Google sheets, Python, Excel, Tableau and JavaScript (would be amazing)
  • Previous successful experience managing a team
  • Strong organisational skills, ability to prioritise and multitask, work well under pressure, handle multiple issues simultaneously in a dynamic environment
  • Benefits

  • International team
  • Good work-life balance : work from home, flexible hours, extra days leave
  • Great office in Barcelona close to Casa Mila (La Pedrera) - pictures and videos
  • Meal vouchers - Restaurant Tickets
  • Monthly gym allowance to use in any gym or for any sport class
  • Excellent private medical insurance
  • Learning and training opportunities, access to online courses...
  • Tangible career development possibilities as we grow strong
  • After-works, Team-Buildings, annual company offsite Ibiza in 2019!
  • Permanent Full-Time Contract
  • After reading all this, just a few last but important words : we want you to take on a role you love and we want you to come to a place you’re proud and happy to work every day !

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