Technical Specialist, Mobile Apps
Google
Madrid, ES
hace 4 días
source : DirectEmployers Association

Minimum qualifications : + Bachelor's degree in Computer Science, related technical field, or equivalent practical experience.

  • Experience in client consulting, product onboarding / integration / support, and software development. + Hands-on experience with JavaScript, HTML / XML, Java, Python, SQL / MySQL, BigQuery, and APIs.
  • Ability to speak Spanish and English fluently and idiomatically. Preferred qualifications : + Experience working with and managing external partners / customers of all levels.
  • Experience in Google Ads, Google Analytics, and Google Tag Manager. + Familiarity with mobile app development on Android or iOS (Objective C or Swift) and IDEs.
  • Ability to absorb complex technical concepts and communicate them to a non-technical audience effectively. + Demonstrated communication, consulting, and project management skills.
  • gTech's Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers.

    Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.

    As a Technical Specialist, you will help maintain the success of our largest Google customers by leveraging your expertise to help implement Google's measurement solutions (App Conversion Tracking, Remarketing API, Google Analytics for Firebase, and Google Ads API) in mobile apps to power app promotion campaigns as well as implementation support for deep linking using Android App Links and Universal Links.

    Google creates products and services that make the world a better place, and gTech's role is to help bring them to life.

    Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs.

    Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

    To learn more about gTech, check out our video. + Ensure correct implementation of Google's measurement solutions and deep linking technologies.

    Be the primary day-to-day technical contact for clients and ensure customer satisfaction through providing prompt, professional consultative support and service.

  • Advocate and assist in adoption of new product features via upgrades and migrations, perform implementation reviews, and help build long-term client success.
  • Improve product offerings by providing client feedback to Product Managers and Engineers. Review current processes and design / develop tools, processes, and workflows to increase team productivity / efficiency.
  • Lead product launches in region, and partner with Sales and client-facing teams to scope and collect client requirements, provide guidance on best practices, and apply product knowledge to customer's needs.
  • Collaborate with teams to drive communication, prioritization, analysis, and resolution of customer challenges and issues.
  • Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

    We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law.

    If you have a disability or special need that requires accommodation, please let us know by completing this form.

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