Operations Manager - Seville, Spain
Superpedestrian
Seville, ES
hace 5 días

Role Overview:

We are looking for a full time operations professional with strong management skills to help us run our operations in Seville, Spain. Our ideal candidate will display a sense of ownership over the day to day operations of the market. The position consists of monitoring fleet health over approximately 1,000 assets between two locations. 

Responsibilities:

  • Oversight of daily operations tasks including deployments, collections, charging, assembly and staffing
  • Ensuring the health of the fleet via inventory management, monitoring data operations platform and dispatching high-medium-low priority tasks
  • Troubleshooting technical and mechanical issues on the ground
  • Working with local stakeholders to drive partnership in the communities we operate in
  • Responsible for successful team member onboarding and training
  • Managing labor controls via building schedules that feed into positive P&L and auditing timeclock for hourly employees 
  • Experience managing budgets and continuously identifies opportunities to enhance operations and processes in order to exceed assigned budget
  • Work closely with Operations Manager II to ensure partner requirements are consistently exceeded and operations is prepared to support market goals
  • Participates in regular meetings with product and engineering teams to enhance both the physical product and software products (consumer and back end)
  • Develop junior leaders and foster an atmosphere of personal and organizational growth within your share.
  • Requirements:

  • Availability to work a mix of early mornings, evenings and weekends is required.
  • Entrepreneurial mindset, self-motivated, self-directed, and able to take ownership of ambiguous tasks to ensure success.
  • 3-5 years of strong management experience within a warehouse or operations capacity
  • Demonstrated experience controlling labor cost
  • Must be able to troubleshoot technical and mechanical issues
  • Proven track record leading teams and thinking creatively to enhance process
  • Quick on your toes-- ability to make good decisions in stressed situations
  • Must be able to lift a 70 pound scooter 50+ times per shift without assistance
  • Must be able to follow instructions, respond to management direction and be an excellent communicator
  • Exceptional organizational skills
  • Process improvement driven
  • Internal & external customer service experience
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