Customer Master Data Specialist (Temp)
Keysight Technologies
Barcelona, CT, ES
hace 1 día

Job Description

The Customer Master Data Team is responsible for managing the life cycle and quality of Worldwide Keysight Customer and Partner Data in ERP and CRM systems, which presents an accurate global view of our customers we do business with and their company structures.

The team ensures that Keysight can derive legal compliance, effective risk management and operational efficiency from the customer database through systematic data stewardship.

The Customer Master Data Team holds the ownership for customer data standards for all Keysight customers and partners worldwide across business.

  • Responsible for coordination and maintenance of Industry Segmentation;
  • Close collaboration with teams involved in the classification and decision for Industry Segmentation;
  • Elaborate and Prepare monthly / quarterly reports
  • Responsible for maintaining Customer Data in Oracle.
  • Answer to requests / queries coming through the web tool / email / respecting Service Level Agreement (SLA).
  • Ensure consistent data formatting and comply with regional / local regulations together with Keysight requirement.
  • Liaise with CSR / Contact Centers / Field Engineers / Credit and other teams in order to confirm reliability / validation of Customer Data.
  • Lead and / or participate in internal projects and / or WW / Regional projects.
  • Job Qualifications

  • Fluency in English + Asian / European Language different than Portuguese / Spanish (intermediary level)
  • Experience in administration using corporate systems / application
  • Creative and goal-oriented thinking
  • Knowledge on MS OFFICE (intermediate / advanced excel skills - formulas / macros)
  • Good communication skills
  • Accuracy and quality oriented
  • Proactive
  • Flexibility on working hours
  • Bachelor's or Master's Degree or University Degree or equivalent.
  • Preferably at least 2 years’ relevant experience in customer services / administration / marketing
  • Shift : Day Job

    Schedule : Full Time (F)

    Travel Required : None

    Employment Program :

    Internal Temporary Worker

    Duration (Temp Positions Only) :

    6 - 12 months

    Careers Privacy Statement

    Keysight is an Equal Opportunity Employer.

    Candidates can be considered to work from the following locations :

    EMEA : Spain : Catalonia : Barcelona

    Job ID : 43579

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