Do you have a passion for providing world-class customer service? Are you eager to work in a dynamic, international company based in the vibrant city of Barcelona?
If you also have a native level of German and fluent English, then keep on reading.
Our client is a leading provider of flexible workspace solutions and provides workspace for thousands of the most successful entrepreneurs and multinational companies all over the world.
With their services, they make it possible for a small startup as well as a multinational company to access the best workspace accommodation suited to their needs.
Main responsibilities :
Educate new prospects and inform clients about the products to help them select the most appropriate one
Contributing to team efforts with all other functions in order to meet objectives
Accurately record notes clearly in all relevant systems.
Recommend improvements that will positively impact sales and efficiency
Nombre de llocs ofertats
Central office in the city center
Restaurant tickets / lunch vouchers
A complete and thorough training program
Extra holiday on Birthday
What will you learn?
Communicate effectively with clients
Accurately evaluate customers' needs
Sell and negotiate services and products
Work within an international team
Experience in Customer Service roles, preferably by phone and business-to-business
Excellent oral and written communication skills
Capacity to listen actively in order to identify prioritized customer needs
Team worker with a positive attitude that is willing to help wherever needed
Knowledge in CRM systems is a plus