Key Account Manager
QuintilesIMS
Barcelona, ES
hace 6 días

Responsibilities

  • Lead Business Development and Account Management within 5 or 6 key designated clients, delivering revenue targets in line with the IQVIA Global and Spain strategy
  • Through gaining an intimate knowledge of the client and challenging with innovation and ideas, develop and close opportunities to provide end-to-end solutions, growing the size / duration / value of sales over time
  • Develop and maintain a deep understanding of the healthcare industry to maximize value we can offer to clients by offering industry-wide insights
  • Develop a good understanding of the breadth of IQVIA capabilities to maximize ability to grow accounts
  • Ensure clients are getting maximum value from existing services to which they subscribe, which includes :
  • Liaising with the client to agree and define requirements
  • Conducting regular business and service reviews with clients and internal teams
  • Work with clients and internal IQVIA teams to lead and drive client satisfaction with IQVIA services to underpin propensity for repeat, up-sell opportunities, positive referrals etc
  • Work collaboratively with IQVIA colleagues across the organization to ensure they are engaged and aligned to the account strategy and support new business opportunities within clients.
  • Work closely with colleagues to pull together successful, complex solutions for clients.

  • Methodical completion of underpinning sales activities (eg account planning, financial reporting, opportunity management etc)
  • Requirements

  • Bachelors degree
  • Experience of account management for a group of clients
  • Proven track record of managing a balanced pipeline of short term tactical opportunities to long term strategic engagements
  • Evidence of a successful record of solution selling across a diverse portfolio of capabilities
  • Able to develop a network of senior and middle management contacts to build long lasting trusted partnerships
  • Strong sales and opportunity management skills across the full sales cycle (from lead identification to contract negotiations and closing)
  • Able to create strategic and tactical customer plans
  • Either knowledge of the healthcare sector or experience of successfully moving into a new market sector
  • Excellent written and verbal communication skills with proven ability to interpret and present complex concepts
  • Proactive and accountable with the aim to always drive positive client satisfaction
  • Self-motivated, problem solve who is driven to succeed
  • Strategic thinker with a solution focus, combined with ability to execute tactically
  • Ability to develop strong internal relationships and to work collaboratively to pull together client engagements and delivery of projects
  • Fluency in English (spoken and written); strong written English with excellent interpersonal and verbal communication skills.
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