Job Summary :
The Shoe Carnival Floor Supervisor assists with the daily operations of the store and carries store keys to perform opening and closing responsibilities.
Primary Duties & Responsibilities :
Demonstrates Total Customer Service Standards and leads by example.
Follows all company policies and procedures, including Loss Prevention guidelines to deter theft.
Manages daily responsibilities including sales and operational plans, store and department standards, and cash handling / settlements, truck shipments, and inventory control.
Assists in conflict resolution, coordinates meals / breaks, and shares team successes and opportunities.
Assists in training and delegates tasks as needed.
Customer focused, excellent communication and listening skills, ability to learn and execute the concept.
Ability to successfully complete Key Carrier Certification exam within 60 days of hire.
Prolonged periods of standing and walking, must be able to lift up to 25 pounds at times and up to 10 pounds continuously.
Ability to work flexible schedules including nights, weekends, and holidays.
High school diploma or GED preferred.
Two years of retail / customer service experience preferred.
Must be at least 21 years of age.
Total Rewards :
The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following :
401(k) Retirement Plan
Employee Stock Purchase Plan
Employee & Family Discounts