Job Requisition ID # 20WD41319 Position Overview Acts as primary point of contact for visitors within the company. Received and directs people, calls, issues and deliveries to the appropriate department or employee.
Supports personnel that provide basic clerical support in a variety of administrative settings. Performs all work with the primary goal of customer satisfaction.
Maintains a diligent sense of safety and security for company sites. This position reports to the Facilities Manager. Responsibilities + Maintain professional appearance of building lobby or reception area + Answer and assist customers inquiring about Company technical support policy + Receive and route all deliveries to front desk.
Interact with vendors, couriers and delivery personnel. Contact appropriate employees to accept deliveries. + Report building issues to Facilities Department + Manage key card and photo id system for the building including issuing visitor cards and tracking of same.
Maintain security requirements by ensuring visitors sign visitor log and by distributing guest badges + Ensure that unauthorized individuals are not granted access to buildings.
Ensure that employees are using proper access badges. Alert Security or Facilities staff of any disturbances or potentially dangerous intruders.
May be trained on alarm systems and provide first level response. + Maintain accurate problem tracking and resolution metrics on internal system including BIM360 Ops Minimum Qualifications + Friendly, professional, pleasant and polite manner + Excellent verbal and written communication, multitasking and organisational skills + Administration and customer service skills + Proven IT / Computer skills Office 365 + The ability to deal with difficult customers, clients and staff members.
Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.
We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
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