Workforce Management Analyst
JobLeads GmbH
Barcelona, Cataluña, España
hace 3 días

Teleperformance Spain is looking for a Worforce Management Analyst for one of its clients, a leading European company in security area.

Information Company TELEPERFORMANCE SPAIN Sector Workforce Planning Min. studies High-school Min. experience 1 year Contract Project / Service based Contract duration Indefinite Salary range To negotiate Workday Full-

time Vacancies 1 1 2 1 2 New Workforce Management Analyst Spain Barcelona Description Teleperformance Spain is looking for a Worforce Management Analyst for one of its clients, a leading European company in security area. Responsibilities

  • Prepares reports on staff attendance.
  • Reconciles attendance daily with employee timesheets against schedule and time in / time out reporting.
  • Manages changes to scheduling to ensure adequate daily resource coverage.
  • Communicate with management and operations team to ensure compliance with company standards.
  • Maintain running report of attendance incidents.
  • Ensures hours are accurately accumulated and categorized in a format compatible with company and department payroll procedures.
  • Processes schedule trade requests for posted schedules
  • Processes management requests for modifications of scheduling events (meetings / training, etc.).
  • Use accuracy of schedule measurements for continuous improvement, including making recommendations to improve scheduling efficiency and team member satisfaction.
  • Provides analytical support for special projects.
  • Collaborate with Fulfillment Operations Department Management on identifying opportunities to further optimize our workforce.
  • Communicates and works with staff members, management, Human Resources, and Accounting. Requirements Teleperformance Spain is looking for a Worforce Management Analyst for one of its clients, a leading European company in security area. Responsibilities
  • Prepares reports on staff attendance.
  • Reconciles attendance daily with employee timesheets against schedule and time in / time out reporting.
  • Manages changes to scheduling to ensure adequate daily resource coverage.
  • Communicate with management and operations team to ensure compliance with company standards.
  • Maintain running report of attendance incidents.
  • Ensures hours are accurately accumulated and categorized in a format compatible with company and department payroll procedures.
  • Processes schedule trade requests for posted schedules
  • Processes management requests for modifications of scheduling events (meetings / training, etc.).
  • Use accuracy of schedule measurements for continuous improvement, including making recommendations to improve scheduling efficiency and team member satisfaction.
  • Provides analytical support for special projects.
  • Collaborate with Fulfillment Operations Department Management on identifying opportunities to further optimize our workforce.
  • Communicates and works with staff members, management, Human Resources, and Accounting. Offer
  • Full time and part-time positions available, from Monday to Saturday
  • Competitive salary
  • Individual career paths to grow within the project
  • We are one of the world's largest provider of contact center services
  • Engage in an excellent work environment and team building activities.
  • Dynamic and international environment Skills
  • Wfm Information Company TELEPERFORMANCE SPAIN Sector Workforce Planning Min. studies High-school Min. experience 1 year Contract Project / Service based Contract duration Indefinite Salary range To negotiate Workday Full-
  • time Vacancies 1 Apply Be one of the first candidates to apply

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