Senior Payroll Specialist I. Overview : ADP Iberia is dedicated to providing payroll and HR outsourcing services to its clients.
In order to provide the best service, it must have a large area of customer service professionals and a product that provides service to both customer users and internal users who perform the entire payroll process, portal administration, management with Social Security, etc.
Objective of the role : Manage the assigned client portfolio, complying with the agreed deadlines in each process and ensuring an optimal quality in the delivered results.
Ensure legal compliance, in accordance with current regulations, in all processes carried out and proactively seek improvements that can ensure a higher quality or efficiency in the service.
Participate in internal projects that the company can assign in order to implement new tools or processes. II. Responsibilities : + On-site customer service management : specific requirements, requests related to the management process of your service as well as legal aspects.
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