Monitoring Tooling Support Engineer
HRO Digital
Madrid, Spain
hace 1 día
source : Just Join IT

AWS (advanced)

HRO Digital is an international company providing recruitment support within #Fintech, #Finance and #Banking market in EMEA.

We connect the most innovative organizations with the best people in the market. We conduct systematic market research, which allows our Digital Teams to be a step ahead of the competition.

Do you want to work for one of the world’s largest global banks? Want to be a part of its exciting digital transformation?

Well, our Client offers just that. It’s exciting times here and if you’re looking for a role that will give you the opportunity to grow.

Whether you want a career to take you to the top or simply take you in a new direction, we offer fantastic opportunities, support and rewards that will help expand your career.

Our Client remains at the forefront of software development by delivering top quality, customised banking solutions across 60+ countries.

Increasingly our digital products are becoming the first point of contact for over 50 million customers, allowing us to embrace a rapid rate of change, the adoption of new technologies and utilise agile delivery methods.

We believe in creating fantastic products with exceptional customer experience, ones that seamlessly integrate into our customer’s lives.

About you

The successful candidate will be part of a globally diverse monitoring tooling team that provides support around the clock to large internal customer base.

The candidate will be required to bolster the support duties for the monitoring tools currently supported, namely AppDynamics, Splunk and Datadog.

Our Splunk environment consists of heavy forwarders, indexers, and search head servers, spanning security, performance, and operational roles.

Given strategic goals to migrate services to AWS the candidate will support the full system engineering life-cycle, including requirements analysis, design, development, integration, test, documentation, implementation following defined best practices and operational workflows for both on-premise and AWS infrastructure.

The candidate will be required to interact with end users to gather requirements to on-board new data sources into all relevant monitoring tools, analysing the application & configuration data for anomalies / trends, building dashboards and general support enquiries.

The candidate should be familiar with a Linux environment and ideally (not essential) editing and maintaining Splunk configuration files and applications.

Finally, the successful candidate will be part of a wider Monitoring tooling team that also provides support for AppDynamics and all related APM, DB & EUM monitoring requirements.

There will be cross training involved to ensure that candidate becomes familiar with AppDynamics (and Splunk if needed) and assist in the wider team’s on-boarding requirements for all support tools.

Key Responsibilities

  • Responsible for providing consultancy and SME level support to tools within the Digital Monitoring Team’s service catalogue (primarily on AppDynamics, Splunk and DataDog)
  • Maintaining Splunk configuration files and application Infrastructure via Terraform code
  • Responsible for onboarding new data sources into Splunk both on-premise and AWS
  • Responsible for onboarding new applications into our regional AppDynamics instances
  • Analysing data for anomalies and trends
  • Building dashboards highlighting the key trends of the data
  • Build robust alerting solutions for our Internal customers
  • Design and Develop automation via Shell / Python scripting / Ansible playbooks to install, configure, and maintain tools
  • Essential skillset

  • Expert knowledge of AWS and the associated technologies, especially in building and maintaining infrastructure
  • Effective communication and articulation skills in both written and oral English
  • Knowledge of automation tools e.g. : Ansible and using Terraform
  • Scripting knowledge using Python and shell languages (bash, KSH)
  • Desirable Skillset (not essential)

  • Knowledge of Splunk Enterprise 7.3+
  • Rounded knowledge of APM tooling (e.g. AppDynamics, DataDog)
  • Knowledge of ESM (Enterprise Systems Management)
  • Additional platform knowledge using Apache, Database, and Messaging technologies
  • Understanding of JAVA, WAS, NodeJS and mobile frameworks
  • We offer

  • Long-term job in one of the largest banking and financial services organization in the world
  • Competitive salary, UoP or B2B contrtact
  • 100% remote work (Poland based) and flexible working hours
  • Contact with the best IT technologies available in the market
  • Guarantee that solution built will be wildly used and globally recognized, hopefully making customers happy by simplifying their interaction with a bank
  • Personal development and growth opportunities within the bank, long term relationship even for contracting roles
  • Ability to work in an environment where quality is put over quantity, where it is understood that technical excellence speeds up not delays delivery
  • A place where you will be given space to take ownership and accountability for your work
  • Private health care and multisport card
  • Friendly teams and people-focused attitude
  • Parking few minutes away from the office, relax room, game room, bicycle racks in the underground garage, showers dedicated to cyclists
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