Recepcionista de hotel - (Barcelona)
Hotel Negresco Princess
Barcelona, Barcelona, Barcelona, Spain
hace 8 horas
source : Turijobs

Empresas : Hotel Negresco Princess

We are looking for a recepcionist to join our front office team. The incorporation will be in September. Main tasks :

  • Keeping front desk tidy and presentable with all necessary material
  • Greeting and welcoming desks as they approach to the front desk
  • Answering questions and addressing complaints
  • Answer all incoming calls following standards
  • Check, sort and forward emails
  • Check in and check outs
  • Keep updated guests files
  • Understand room status and room status tracking
  • Room assignments
  • Cash handling policies and procedures
  • Reports any unusual occurrences or requests to the manager
  • Must know all safety and emergency procedures
  • Requisitos :

  • Full time job
  • Teamwork orientated
  • Empathy
  • Attention to detail
  • To be able to work under pressure
  • Orientated to objectives and results
  • Organized and proactive in relation to guests complaints
  • Fluent English, Spanish and French mandatory
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