This is Us.
A team of more than one thousand people sharing an idea : doing our bit in helping our clients create a better future for themselves, providing them with the tools they need to get where they want to go.
In today’s world, we know this happens because we are a fully online bank. We were born out of that idea and 20 years on, technology, simplicity and transparency continue to be the ingredients of the recipe that leaves the best taste in our mouths : being more than just a bank, someone useful in the lives of the millions of clients who have chosen us.
The way we do things also mirrors our eagerness to innovate. We are proud to be one of the very first banks to work with agile methodologies.
It doesn’t ring a bell yet? No worries, we will be delighted to tell you all about it. You will find it’s one of those things you’ll want to repeat over and over.
And although we are based in Spain, we like to cross borders. We are lucky to work with international teams every day across 44 countries, composed of women and men as equal as they are diverse.
Because here you are completely free to be who you want to be, love whomever you choose, and even go for pineapple as your pizza topping.
Making things happen, helping others be successful, always being one step ahead that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working we are looking forward to meeting you!
What are we looking for?
We are looking for a creative, motivated and strategic digital problem solver to join our small but high-performing innovation team.
We aim to unfold the digital experiences that meet and exceed our customers' needs and aspirations.
The successful applicant will tackle the most challenging and transversal problems within ING's business units. You are a technology-
savvy and inspirational T-shape skill set l with robust design and business understanding. You will collaborate with future thinkers, researchers, designers, data analysts, business and IT teams to solve business challenges that are worth solving for our customers.
For us, several things characterize our service designers :
They are a master of :
on experience with both quantitative and qualitative research techniques.
g., can draw actionable insights out of complex research).
They know about :
They are :
They have worked in :
Your day at ING looks very much like this :
7.00 - 10.00 Flexible arrival time.
10.00 - Innovation Daily planning. A 15 min sharing stand-up meeting about what happened the day before and the plans for today.
11.00 - 13.00 - Morning meetings. Checking in with different squads to see where they are at and help push things along.
Assisting people to think differently about things and do the best work possible.
13.00 - 14.0 0 - Lunchtime! The innovation team is back together in the canteen to share how the day goes or just talk about the weekend : )!
14.00 - 16.00 - Afternoon can be for either user research duties or time to focus. We attempt to leave some meeting-free time to concentrate on analysing outputs, concept development, writing reports, or preparing upcoming meetings, workshops or user research tasks.
16.00 - 19.00 - Flexible departure time.
What goes on at ING matters much to us.
However, we know that the most important things are outside the office.
So that thinking about what to have for lunch does not take up your time or your cravings.
Life and health insurance.
For you and all of your family (spouse / partner and children).
Free company shuttle.
We take you from Madrid city center to our offices at Las Rozas (and back!).
Special loan or mortgage terms after 6 months working at the bank.
And benefit from our pension plan after 2 years with us.
More health, more sports.
Paddle tennis court and lessons available to you.
Runners club with your own trainer.
Clinics with professional, world-class athletes.
Physiotherapy service on site.
Product Management : Temporalidad