Sr. Complex Claims Adjuster - Financial Lines
AIG Europe S.A. (Spain branch)
Madrid
hace 5 días

About the role

What you need to know :

Establishing reserves on a timely basis.

Monitoring high exposure claims in the portfolio of open claims through a Global Claims Tracker.

Interfacing with insureds, brokers, and counsel to resolve claims.

Providing superior customer service, directing investigations, managing litigation, analyzing coverage, preparing coverage position letters, formulating / documenting claim handling and resolution strategies.

Managing counsel and experts to control expenses and working closely with counsel and experts to evaluate losses and reach cost effective claim resolutions.

Collaborating with underwriting partners on existing claims and trends to support business efforts and make presentations to both Claims and Underwriting management.

Communicating with underwriting on policy renewals and promoting client relationships.

Position requires occasional travel to attend client service meetings, settlement meetings and trials.

What we’re looking for :

Law degree is strongly preferred.

Fluent in English

Policy language skills enabling accurate and consistent policy wording interpretation

A strong knowledge of legal / regulatory and litigation / procedural requirements

Experienced in stakeholder management, both internal (underwriting, distribution, finance and executive management) and external (brokers, major account clients)

Outstanding negotiation skills.

Attention to detail

Good time management and priorization skills.

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