Customer Service French Speaker ( Healthcare Project)
IQVIA
Madrid, Spain
hace 6 horas

Join us on our exciting journey!

Position Purpose :

We are recruiting an awesome team of French speakers to join us at our Madrid Production Hub office! D iversity is our way of life!!

If you want to play a key role in a diverse, dynamic and committed fun team this could be the role for you!

What to expect :

  • Perform verifications via telephone and email with healthcare professionals.
  • Research all available sources of information to accurately fulfill the verification.
  • Perform match activities comparing new data against our existing database.
  • Review institutional structures to keep them up to date and research official sources to find new structural changes.
  • Proactively alert the manager on any issue or deviation in the standard procedure.
  • Our ideal candidate : Skills & other requirements

  • French speaker is required.
  • Excellent attention to detail and organizational skills as well as keeping to tight deadlines.
  • Excellent and professional communication skills (telephone and email).
  • Experience working for multi-national corporations is an advantage.
  • Practical experience maintaining & updating databases is an advantage.
  • Great attention to detail, accuracy and strong team work skills are mandatory.
  • Further tasks would be documentation, mailings, troubleshooting and in some cases translations of text passages.
  • IQVIA™ is an equal opportunity employer . We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status.

    We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us .

    You will have the opportunity to play an important part in helping our clients drive healthcare forward and whatever your career goals, we are here to ensure you get there!

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