菜鸟-Country Customs Operation Manager
阿里巴巴集团
马德里,巴黎
hace 6 días

Responsibilities :

1.Familiar with e-com business, design and implement end to end cross boarder logistics solutions B2C & B2B , covering line haul, destination customs clearance, warehousing and last mile distribution services.

Ensure optimal product competitiveness and customer experience.

2.Overall responsible for operation performance excellence. Establish response area / countries operation KPI and continues drive for the next step optimization base on cost, lead time and customer experience.

3.Data-analysis skill-set is a must, able to recognize operation exceptions, predict operation KPI trending direction base on operation / financial data analyst, and build up resolutions accordingly.

4.Expertise in project management and project execution in remote working environment across different departments / BU functions inter-nation.

5.Area expertise. In depth knowledge of response area e-commercial market and logistics solutions, innovate solutions according to latest market development. Regulation adjustment

6.Partner / supplier contract management and supplier life-cycle management

7.Local Customs brokers management, including the brokers KPI, cost ect. Monitor local brokers performance meet the customs and local regulations requires ect.

8.Main contact windows of any Customs affairs

9.Complete the daily and weekly report of customs declaration for all of shipment in time

10.Design the customs clearance map, including customs projects management

11. Cooperating with headoffice to improve the customs system

Qualifications :

  • 1.Minimum of 8 years working experience in multi-nations company (in-house logistics functions) , or working experience in international logistics company / freight forwarder as program manager, operation manager;
  • Must have on-hands experience on operation.

    2.e-commerce experience preferred

    3.Project management experience

    4.Result oriented and be able to work under pressure.

    5.Excellence in data analytics, ability to independently conduct data analysis and produce data driven solutions

    6.Familiar with local culture and have good relations with local customs, products safety or inspection Departments.

    7.Understand local import and export declaration, including personal goods (Express and post) declaration, B2B customs declaration, customs bond warehouse service, etc.

    8.Fluent in English & Chinese, Spanish or Portuguese is a plus

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