At Home - German Customer Representative (Barcelona)
WEBHELP SPAIN
Barcelona, Europe To Work From Home
hace 3 días
source : Europe Language Jobs

Description

We all know getting to work can be hard : hop on the bus or the metro, walk for 20 minutes, get in your car to then find no parking spot,.

  • What if you could avoid all this? No traffic jams, no smelly metros and no races for a parking spot. How does this sound?
  • Good? Then keep on reading!

    Do you want to work from the comfort of your OWN HOME?

    Our company

    Our clients belong to the top 500 business companies in the sectors IT, telecommunications, e-commerce, automotive, and financial services.

    We are a multicultural company collaborating with employees from over 29 different nationalities. We offer a great work environment, modern offices, a dynamic and young approach, with true career opportunities.

    Our offices are located in the heart of Barcelona in the 22 district very close to the beach, public transport, the Glories shopping mall & restaurants.

    Your future project :

    The brand you will work for is one of the big tech 4 companies and one of the most recognizable and innovative brands in the world.

    We take pride in developing an excellent customer experience and earning the lifetime loyalty of our customers.

    So bring your positivity, great communication skills, and passion for IT and get ready to share it!

    Your role :

    As a Customer Representative, you're the one who helps customers after they purchase our products or helps customer with questions throughout the buying process and finds the best solution for their needs.

    Your day is filled with a range of providing extraordinary assistance to customers who contact you via inbound calls and / or emails.

    When a customer needs help, you quickly assess their situation and give advice or a solution on the spot. We are counting on you to get the customer excited about the buying experience and find them the perfect product that they are looking for.

    Because you'll work independently from home, you'll need the discipline and ability to work remotely from co-workers and management.

    Requirements

    You bring to the table :

  • A love for our products and you are a true fan that wants to share a personalized experience
  • You love helping people and enjoy making them feel special
  • You have a positive and dedicated attitude
  • You are independent and able to tolerate stress
  • You speak English and German
  • Follow the security rules of the company
  • If you identify with this, JOIN US!

    Career opportunities :

    If you are interested in growth, our high performers can move to our coach and training team, work force management, quality analyst, or move into management.

    The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation

    Hours and Benefits :

  • Full-time (39 hours / week) or Part-time contract
  • Schedule for 39 hours : From Monday to Friday (1 or 2 Saturdays per month)
  • Salary for 39 hours / week : 17.400 Euros gross / year + up to 2.400 Euros gross / year in bonus
  • Opportunity to join an international team
  • Why apply?

  • Up to 15% on various products
  • We promote intercompany mobility to work at any of our sites around the world. We have more than 140 locations in over 35 countries
  • Real growth opportunities to progress
  • Receive a bonus for referring your friends
  • Skills

    Able To Work From Home German Customer Service Effective Communication Good Problem Solving Home Office

    Salary

    From 18,000 to 24,000 € gross / year

    Mid Level

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