Customer Service Agent (Dutch / Flemish)
NewCo Communications
Valencia, Valencian Community, Spain
hace 3 días
source : Linkedin

Do you have strong communication skills (Dutch / Flemish), and would you like to work in an international environment, assisting Dutch-speaking customers?

This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in the amazing area of Valencia (part-time as well as full-time)!

As a Customer Service Agent, your responsibilities include :

  • Assisting customers with various challenges by phone or e-mail (B2C)
  • Giving advice and providing solutions
  • Maintaining a good customer relationship
  • Making sure that all issues are solved and documented
  • Requirements

  • Strong communication skills and empathy
  • Discipline, accuracy and reliability
  • Respectful and positive attitude towards customers
  • Solution-oriented approach
  • Patience
  • Ability to express yourself in a coherent and concise manner
  • Motivation to contribute to our customer satisfaction and business success
  • What you need :

  • Native level of Dutch or Flemish
  • Good level of English
  • Flexibility with regards to working hours (including evening and weekend shifts)
  • Basic computer skills are required
  • Call center experience is a plus, but not a must
  • Benefits

  • Fixed salary plus the possibility to earn a bonus up to €3000 / year
  • Paid training
  • Tax-free benefits including food, transport, insurance & childcare
  • Several company events per year
  • Free Spanish language classes
  • A fun, friendly and people-focused work environment
  • Open atmosphere in which employee suggestions and ideas are heard
  • Growth opportunities
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