German Technical Support Advisor
Webhelp Spain
Barcelona, CAT, ES
hace 4 días
source : Monster

Are you looking for new challenges ? Do you need a change? This role would be suitable for those interested in new technologies and an international environment.

If you speak nativeGerman and you have a high level of English, you are the perfect fit ! We are looking for German Technical Support Advisors to work for A well known American corporation which provides hardware (smart phone and tablets) / software product services.

As the Technical Support Advisor, you will be : -Maintaining client relationships through product support over the phone -

Providing customers with quotes and product knowledge -Handling effectively all incoming incidents -Gathering information from customers, troubleshoot technical issues Conditions : -

Full-time (39hrs / week) and Permanent Contract -Salary : 1) Fixed : 18.000 Euros gross year (base + language compensation) 2) Performance Bonus : 3.

000 Euros gross / year -Shifts : Monday-Sunday from 09 : 00 to 00 : 00 (rotative) -Location : Barcelona Center Benefits : -

Relocation Package provided -Possibility to grow within the company Requirements -German native-level speaker with fluent English -

Great teammate -Willingness to learn and apply new technologies -Analytical skills with demonstrated problem solving ability desired -

Ability to operate in high pressure situations -Good technical skills and knowledge preferable -Excellent communication skills.

The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.

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