Senior Enterprise Solutions Engineer Senior Enterprise Solutions Engineer Spain
Cimpress
Barcelona, Spain
hace 5 días

The way the world does work is evolving and the traditional IT support model is struggling to keep up. A new breed of IT is here to answer the challenge, helping people to be awesome at their jobs by providing secure access to easy-to-use SaaS tools, solutions, and frictionless technology that can be used in a self-service manner from anywhere.

Are you passionate about driving cutting edge technology adoption? Are you serious about maintaining robust privacy and security for yourself and your colleagues while operating over the public internet?

Are you sick of deploying and maintaining legacy productivity solutions with limited utility in an internet-first world? If so, read on!

As an Enterprise Solutions Engineer II within the UnOps team, you will join a talented global team of engineers working to implement and deliver enterprise computing and productivity solutions in a Zero-Trust network environment.

You will be focused on providing an excellent customer experience, either directly, or by the development of self-service and automation options to save our users time and frustration.

You will also be an advocate for Cimpress Technology users to our vendors and their support teams when needed. You will be someone who can bring an IT generalist skillset to bear on common problems and pain points in the enterprise space, but you are willing and not afraid to implement something totally new and different than what might be used in a more traditional corporate environment.

Responsibilities

What you can expect your day-to-day activities to consist of :

  • Management and administration of a various enterprise SaaS productivity products in a cloud-native environment. Here are some of the tools we use at Cimpress Tech : Office 365 & Exchange Online Duo Security Azure and Azure Active Directory Box Enterprise Zoom Video Conferencing Slack 8x8 VOIP service Auth0 Meraki
  • Providing user level support, directly and through self-help documentation for the above tools.
  • Participating in the evaluation and selection of new solutions in the enterprise space.
  • Participating as a contributing Engineer to technology projects and initiatives.
  • Qualifications

    As a successful candidate you will bring the following qualities to the table :

  • Experience with end-user support in a high-tech organization (software developers, technical architects etc.)
  • Experience in a cloud-first or cloud-native technology organization.
  • A security-focused mindset, with knowledge or exposure to zero-trust security in a decentralized network environment.
  • Good understanding of user management and authentication concepts SAML and Single Sign-On ADFS Azure AD authentication
  • Experience with endpoint management : MacOS Windows Linux
  • Experience with Office 365 administration. Comfort with collaboration, open communication working within a team and with customers spanning diverse geography.
  • Proficient in English, both written and spoken.
  • Does it sound like an exciting opportunity for you? Then please get in touch with us and apply with your up to date CV. We are looking forward to talking to you!

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