Would you like to provide customer support for Akamai Web Performance, Media and Security products and services?
Would you like to deliver 30% of the internet worldwide daily?
Join our world class Technical Support team
We strive to be the trusted support services partner, keeping our customers online businesses up and running. We utilize tools, process and knowledge to diagnose and resolve product, platform, and customer issues.
We deliver managed services for media and security, proactively maintaining quality and protecting our customers online presence.
Partner with the best
As Cloud Support Engineer at Akamai Technologies, you will be responsible for leading the mission-critical, technical service and support for the global online customers.
You will be responsible for improving processes, optimizing operations, and continuously improving the metrics which reflect an industry-leading support experience.
You will be responsible for :
Do what you love
To be successful in this role you will :
Work in a way that works for you
We recognize that the way in which people want to work and deliver at their best can vary for each person.
This is a flexible role and may be performed at your home and / or the local Akamai office (in the country advertised). We are happy to discuss working options in this role and encourage you to speak with your recruiter in more detail when you apply.
Working with us
At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference.
Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here.
Working for you
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future.
We provide benefits surrounding all aspects of your life :
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.