Jr Operations Analyst (They/She/He)
Bilbao, Spain
hace 1 día


We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Asia and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day.

Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives.

A job where you'll be challenged and have the most fun working in through tech-enabled experiences.


Glovo is looking for an Operations Specialist to join the Spanish team. Are you passionate, proactive, data-driven and hands-on?

Do you want to evolve into one of the fastest growing Start-ups of Barcelona, building a product that will change people's day-to-day and disrupt the on-demand market?


  • Be the owner of Operational metrics of existing cities
  • Establish the monthly / quarterly goals of your cities and being responsible for the continuous monitoring and achievement
  • Own all dashboards for your cities and build new tools to improve our visibility on their performance
  • Be able to analyze, deepdive and find solutions to any potential issue that deviates your cities from their goals
  • Perform any required analysis to come up with insights to improve metrics in all cities of the region
  • Track the impact of all the new implementations that you propose by checking the daily metrics of the cities
  • Build, maintain and scale detailed reporting models aiming to support your cities’ performance and make data driven decisions
  • Define, implement and monitor procedures together with local teams to improve the performance of any individual city
  • Be an active part of the onboarding process of new riders, including commercial speeches.
  • Lead by example by being incredibly truth seeking, making data-driven decisions, and setting the high standards for the team
  • YOU HAVE :

  • 2-3 years of relevant experience in operations, logistics or management consulting
  • Bachelor in Engineering, Economics or related field
  • Hands-on attitude and willingness to challenge / improve the status quo
  • Passionate about analytics
  • Problem-solving skills
  • Excel / Google sheets proficiency
  • Proficient in English is a must
  • Experience in SQL is a plus

  • A ticket to the moon sitting on the fastest rocket - an adventure filled with challenges and professional growth
  • Generous equity pack for all employees
  • Social benefits (such as fresh fruit every day, free Glovo credits, Culture Days every 6 weeks, the best coffee machine in the world,...)
  • Young, international and talented team, used to work in a fast paced and vibrant way - currently, we are over 1300 employees from all over the world!

  • Gas : We work hard with energy and passion for what we do.
  • Care : We act in the best interest of a sustainable future.
  • Good vibes : We always see the positive side in every situation and act with fairness and honesty with everyone.
  • Stay Humble : We embrace mistakes and feedback to learn from them.
  • Glownership : We roll up our sleeves and get work done no matter our position and level.
  • If you believe you match these values, we look forward to meeting you! At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture.

    We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact.

    It's because of this that we are committed to providing equal opportunities to talent from all backgrounds. Wanna take a peek into what it's like to work at Glovo?

    Follow us on Instagram and like us on Facebook!

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