Senior Consultant SAP CRM (f/m/d)
Tech Data
Barcelona, Spain
hace 3 días

We are looking for a bright, motivated and switched on IT Consultant to support the deployment and development of Tech Data’s CRM system.

As a core member of the CRM Team this role will be instrumental in supporting digital transformation projects by deploying, supporting and enhancing SAP CRM throughout the global organization.

Responsibilities :

Provide support for the SAP CRM systems which are used in multiple European countries, North America and APAC and have an active user base of thousands.

This includes solving technical issues assigned to the CRM team and often involves the analysis of complex production issues which may traverse multiple systems in the highly integrated IT landscape.

Support projects with designing and building enhancements across the toolset that meet business requirements.

Support rollouts of SAP CRM into new business areas and teams.

Develop, test and promote patches, fixes and enhancements to the production environment as per the change control guidelines.

Learn and support non-SAP technologies such as Marketo Engage for Marketing Automation

Communicate effectively with the client to identify business needs, issues and requirements, and evaluate business solutions as required.

Code analysis and problem identification to accelerate developments

Knowledge transfer to Trainers, Subject Matter Experts and other consultants

Provide occasional support outside of normal working hours for month-end, P1 issues, system maintenance / go-lives

Deliverables as assigned by the stream lead

Knowledge Skills and Experience

2-5 years business experience

SAP CRM process and system configuration knowledge

ABAP code debugging skills

Analytic skills for problem solving

Customer oriented behavior and good communicational skills

Ability to work in an international environment and a team split across the world

Fluency in the English language

LI-MM1

Cultural Competency Requirements :

  • Within Tech Data diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.
  • Join our team to connect the world with the power of technology!

    Reportar esta oferta
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Inscribirse
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Continuar
    Formulario de postulación