Technical Writer
New Relic
Barcelona, Spain
hace 5 días

Your Opportunity

As a Technical Writer (Integrations team) at New Relic, your words will bring life and personality to our products. Your writing will help our Ops and SysAdmin users install our products, and build workflows on top of our Infrastructure monitoring.

If you're a full-time technical writer who knows the sysadmin world, perfect! But if you're a tech support engineer or sysadmin who believes great writing is necessary for a great writing, we want to hear from you too.

Great writing is essential to an exceptional experience. So if you have a passion for great customer experiences, a desire to contribute to technology the world will rely on, and an uncanny ability to make complex tasks crystal clear, we want to hear from you.

Help us help our customers to move confidently with the speed they need in the digital age.

This is a thrilling time to join New Relic. Many of the world’s largest, most exciting companies have digital experiences at their core.

They rely on us for data and insights to build and operate their modern, digital businesses. We have the data and world-

spanning customer base to do amazing things. Join us and help us write the next chapter.

What You’ll Do

  • Empathize with our users and build relationships with our people. You’ll partner with experts across our business to understand our customers, their needs, and how our technology helps them solve their problems.
  • Think strategically. You’ll see the value in our products, not just the features, and be able to help our customers maximize that value as effortlessly as possible.
  • Clarify complexity. You’ll turn technobabble into language anyone can understand, bring order out of chaos with a proven understanding of information hierarchies and content strategy, and love digging into technologies from APIs to performance analytics agents.
  • Write brilliantly. You’ll turn insights into just the right words to set our users up for success. You’ll make our ideas sparkle and our tools indispensable.
  • Thrive in a fast paced environment. You love getting things done and doing them well, whether you’re working alone or collaborating with a team.
  • You take pride in your work and hold everything you do to high standards.

    Must-have :

  • 3+ years of experience in a technical role for an agile software company. You understand how modern apps are hosted and managed, and what those users need to succeed.
  • An authority at organizing information in an easy-to-understand hierarchy who can transform the most complex ideas into simple ones
  • A strong opinion about the Oxford comma
  • Know how DevOps users think and communicate (The closer your experience is to being a sysadmin or DevOps practitioner yourself, the better.)
  • Expertise on documenting complex procedures for a sysadmin or DevOps audience. Bonus points if those procedures involved CLIs, containerization, or cloud hosting providers.
  • Ability to juggle multiple areas of focus (We’re a small team that covers all public-facing documentation on a wide variety of technologies.
  • You need to love switching contexts rapidly and from project to project.)

  • Great technical writing skills (You cut quickly through jargon and create great content so everyone in our international customer base understands us fast.)
  • Enthusiasm for cross-functional collaboration with people in all ranks, teams, and disciplines across the company
  • Nice to have :

  • 1+ years of experience as a technical writer for an agile software company.
  • Please note that visa sponsorship is not available for this position.

    Our Office

    This position is in our Barcelona office, which was established on October 2014 with our acquisition of Ducksboard, a privately held startup.

    We provide challenging work, opportunities to learn, high quality teammates, a standard-setting product, and a company on the move. We offer :

  • Competitive salary.
  • Equity compensation plan.
  • Performance reviews twice a year.
  • Work-life balance and flexible schedule.
  • Amazing and fun work environment.
  • Private health insurance for you and your family, including dental coverage.
  • Retirement fund and Life insurance.
  • English and Spanish language classes.
  • Office located in the center of Barcelona, very close to public transportation.
  • We provide ergonomic furniture (chairs, desks) to keep you healthy and comfy.
  • Fresh fruits, snacks and beverages.
  • We support technical meetups, both local and international.
  • We help with relocation.
  • This is a unique opportunity to work at a startup within a NYSE company where the entire office fits around the lunch table.

    We are passionate about data visualizations in real time, APIs, intuitive UX and beautiful design. We have no dogma but do whatever makes sense to deliver state of the art products.

    About Us

    New Relic (NYSE : NEWR) is the industry’s largest and most comprehensive cloud-based instrumentation platform built to create more perfect software.

    The world’s best software and DevOps teams rely on New Relic to move faster, make better decisions and create best-in-class digital experiences.

    If you run software, you need to run New Relic. We’re proudly trusted by more than 50% of the Fortune 100.

    Founded in 2008, we’re a global company focused on building a culture where all employees feel a deep sense of belonging, where every Relic’ can bring their whole self to work and feel supported and empowered to thrive.

    We’re consistently recognized as a distinguished employer and are committed to building world-class products and an award winning culture.

    For more information, visit

    Our Hiring Process

    In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.

    Headhunters and recruitment agencies may not submit resumes / CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-

    party agency or company that does not have a signed agreement with New Relic.

    New Relic is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

    Interested in the details of our privacy policy? Read more here :


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