Senior Application Support Engineer/Analyst
Epam
Malaga, Spain
hace 4 días

DESCRIPTION

Currently, we are looking for Senior Application Support Engineers and Analysts for our Malaga office to make the team stronger.

With over twenty-five years’ experience in crafting market leading software, EPAM’s business has been rapidly evolving and is now a global player in solving business challenges and developing tailor-made cutting-edge solutions.

These challenges require a dynamic and highly skilled workforce imagining, designing, engineering, and delivering software, through to business consulting services & customer experiences, which are changing the world around us.

Responsibilities

  • Take responsibility for production support and problem resolution of the Quant / Enterprise Technology systems during core business hours
  • Be responsible for the readiness and effective operation of both production and development environments, including running routine maintenance on file, data store and job control systems
  • Investigate complex issues of production delivery, run the root cause analysis, establish a solution and push it through required steps necessary in order to deliver
  • Identify and manage risks, flagging major issues early and escalating incidents as required
  • Drive results, productivity, quality and value for the client, respecting their deadlines and objectives but also being an honest, realistic and committed partner to them
  • Deploy releases into production
  • Play a proactive role in proposing technologies, tools & approaches
  • Suggest innovative solutions to business problems / processes that leverage technology to provide marketing differentiation, efficiency improvements, and better user experiences
  • Requirements

  • Application Support or Data Support specialist type of person
  • Network understanding and technical troubleshooting skills in context of establishing physical connectivity for trading
  • Experience in working directly with end customers / business and vendors, brokers, exchanges, production support and other teams
  • SDLC understanding and experience working in Scrum
  • DevOps mentality and scripting skills (mostly PowerShell scripting)
  • Solid SQL knowledge, but not DBA-type. Writing SQL-scripts and queries. ETL also
  • Good understanding of ITIL processes, in particular a structured approach to continuous improvement of the production environment
  • Application configuration
  • Experience / abilities resolving production incidents (and / or migration, including data migration, plays); knowledge and experience in investigation of problems, carrying out deep analysis with further definition of the root cause and respective workaround / solution
  • Experience in escalating issues to a vendor, coordination of this communication
  • Ability and desire to be curious, experiment and figure things out yourself
  • C# knowledge is a big plus
  • We offer

  • Extended opportunity to grow professionally in a cross-cultural environment
  • Access to various on-line courses from leading provider
  • Access to engineering communities on a global scale
  • Social benefits in line with local legislation
  • Health insurance and meal vouchers programs
  • Special discount program for EPAMers with providers across Malaga and in other cities around the world
  • Regular team collaboration events
  • Office in a good location with easy access
  • Referral bonuses
  • Relocation support (for people from other countries)
  • Unlimited access to LinkedIn learning solutions
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