Senior Application Support Engineer/Analyst

Epam

Malaga, Spain

hace 4 días

DESCRIPTION

Currently, we are looking for Senior Application Support Engineers and Analysts for our Malaga office to make the team stronger.

With over twenty-five years’ experience in crafting market leading software, EPAM’s business has been rapidly evolving and is now a global player in solving business challenges and developing tailor-made cutting-edge solutions.

These challenges require a dynamic and highly skilled workforce imagining, designing, engineering, and delivering software, through to business consulting services & customer experiences, which are changing the world around us.

Responsibilities

Take responsibility for production support and problem resolution of the Quant / Enterprise Technology systems during core business hours

Be responsible for the readiness and effective operation of both production and development environments, including running routine maintenance on file, data store and job control systems

Investigate complex issues of production delivery, run the root cause analysis, establish a solution and push it through required steps necessary in order to deliver

Identify and manage risks, flagging major issues early and escalating incidents as required

Drive results, productivity, quality and value for the client, respecting their deadlines and objectives but also being an honest, realistic and committed partner to them

Deploy releases into production

Play a proactive role in proposing technologies, tools & approaches

Suggest innovative solutions to business problems / processes that leverage technology to provide marketing differentiation, efficiency improvements, and better user experiences

Requirements

Application Support or Data Support specialist type of person

Network understanding and technical troubleshooting skills in context of establishing physical connectivity for trading

Experience in working directly with end customers / business and vendors, brokers, exchanges, production support and other teams

SDLC understanding and experience working in Scrum

DevOps mentality and scripting skills (mostly PowerShell scripting)

Solid SQL knowledge, but not DBA-type. Writing SQL-scripts and queries. ETL also

Good understanding of ITIL processes, in particular a structured approach to continuous improvement of the production environment

Application configuration

Experience / abilities resolving production incidents (and / or migration, including data migration, plays); knowledge and experience in investigation of problems, carrying out deep analysis with further definition of the root cause and respective workaround / solution

Experience in escalating issues to a vendor, coordination of this communication

Ability and desire to be curious, experiment and figure things out yourself

C# knowledge is a big plus

We offer

Extended opportunity to grow professionally in a cross-cultural environment

Access to various on-line courses from leading provider

Access to engineering communities on a global scale

Social benefits in line with local legislation

Health insurance and meal vouchers programs

Special discount program for EPAMers with providers across Malaga and in other cities around the world

Regular team collaboration events

Office in a good location with easy access

Referral bonuses

Relocation support (for people from other countries)

Unlimited access to LinkedIn learning solutions

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