The correct candidate will oversee the day-to-day operations of all F&B outlets with a hands on approach assisting the Director of F&B in ensuring a high quality and refined service while maximizing revenues.
The candidate will achieve this by delivering the legendary quality standards with enthusiasm and a constant training to create the best team.
To manage the function of all F&B colleagues, facilities and financial performance to ensure maximum departmental profit and cost efficiency is achieved.
To control and analyse, on an on-going basis, in order to optimise the following :
o Quality levels of products and service
o Guest Satisfaction
o Quality Measurements (such as LQE & MO Pillars)
o Merchandising and Marketing
o Financial Performance
o Hygiene and cleanliness
To coordinate and supervise the preparation, presentation and service of food and beverage products to ensure the highest quality at all times.
To keep an up-to-date standard recipe file for F&B items to include :
o Production time
To ensure maintenance and programming of all F&B systems.
To ensure that all hardware is operational and updated.
To organize annual maintenance of the contingency systems that supports IT&T equipment and systems.
Identify F&B technology trends that might be suitable and appropriate for the operation
To participate in public relation activities or promotional activities designed at enhancing the image and profitability of the food and beverage department of the hotel.
To work with Sales and Public Relations to manage the roll out of the annual promotional schedule and to create additional programs or promotions to improve the profitability and image of the F&B operation.
To encourage usage of Social Media for F&B brand awareness, guest feedback and increased revenues and assess outcome.
To monitors and analyse the competitors operations in order to assess their activities and trends and to ensure that we keep getting better to keep us the best.
To review and analyse market trends globally and locally in order to keep up to date in our operation.
Exactly know the market and be aware of future trends, innovations and trends and set these in place.
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