Product Manager - Customer Activation
hace 3 días
source : France Fintech

About Bling

Bling is a mobile app that instantly lends our users up to 100 for one month to do whatever they want. Every month, we help thousands of people to make ends meet, avoid bank overdraft fees, and to have better visibility on their expenses.

All this by keeping a fresh, cool and a ethical approach.

Our offices are based in Paris and Barcelona.

Job description

The PM for Customer activation is critical to reach our growth milestones. Youll lead all initiatives to improve our user onboarding process by optimizing all the steps in the journey and work on all of the critical aspects of the customer activation.

This position will report to the Head of Product in the Barcelona office and work closely with all the teams at Bling.

Missions :

  • Identify and prioritize new opportunities for enhancing the user experience during the onboarding of the app.
  • Document and drive the implementation of new experiences during the user activation process and keep effective communication across all stakeholders.
  • Own the performance of all assigned KPIs and AB test all the initiatives towards a continuous improvement of the user experience.
  • Communicate the roadmap, prioritization and scope trade off decisions to key stakeholders.
  • Manage cross-functional teams in business, product, finance, design, engineering, as well as vendor partnerships in Paris and Barcelona in an agile, fast-paced environment.
  • Conditions

  • Full-time permanent contract.
  • Based in our offices in Barcelona. Possibility of partial remote work.
  • Flexible working hours.
  • Employee benefits package : healthcare insurance, Language classes, and more
  • Others : coffee, fresh fruit and regular cross-team lunches at the office
  • Why join us

  • Our mission is helping our customers keep their finances in good shape.
  • We have the exciting challenge of achieving Product Excellence in a key, growing industry.
  • Embark on an adventure at a highly successful, for-good fintech.
  • Join an international, open-minded team that seizes every opportunity to celebrate success.
  • See the impact of your work every day.
  • Preferred Experience

  • Like us, youll be deeply committed to delivering positive outcomes for customers and passionate about shaping the future of Bling.
  • 3-5 experience in product management
  • Experience in building app features to improve user onboarding in B2C
  • Experience successfully launching and scaling app products and top user experiences
  • Plan and execute A / B testing experiments to improve experiences and diagnose problems through usability research and analytics.
  • Self-starter, with an entrepreneurial spirit and a hands on approach
  • Exceptional prioritization and project management skills
  • Strong analytical, communication and presentation skills
  • Experience with user onboarding in Fintech app is a plus
  • Experience within a scale up phase startup is a plus
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