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At Prowly, we take special care to support our users in the everyday use of the application we create.
And most importantly, they appreciate it .
If you like contact with people from different parts of the world and would like to prove yourself on the customer service front, it is a good thing, because we are currently looking for a Technical Support Specialist, who will provide customer service with a focus on the technical side of Prowly.
Who we are
After 8 years on the market, we are one of the top PR platforms in the world. Thanks to our tool, PR specialists can manage media relations more efficiently, saving time on routine tasks.
We started our adventure with online business in Poland and hence we operate to this day, but we are developing most dynamically on foreign markets, in particular in the United States.
In September 2020, we became part of the American company Semrush, a global leader in SaaS solutions targeted at marketers and SEO specialists.
This is a very special moment that opened the way for us to develop in the direction and pace that we could only dream about a dozen or so months ago.
Today, dreams have become real plans, and these really great plans cannot come true without great people on board.
Responsibilities will include :
Our requirements :
Bonus / nice to have :
What do we offer in return ?
How the recruitment will look like :
The recruitment will be three-stage and will consist of :
1. Interview with Talent Acquisition Specialist
2. Meeting with CS team and homework afterwards
We’re happy that you’ve arrived here this means that our ad has caught your attention! We’d like to meet everyone who sends us their application, however, we are unable to get in touch with everyone, so we strongly encourage you to attach at least a short message to your CV, thanks to which we’ll be able to get to know you better in the application analysis stage : )