SuccessFactors Functional Expert
hace 23 horas

We have an exciting opportunity to join the Digital Processes Squad as a SuccessFactors Functional Lead. The Digital Processes Squad is part of the Data and Technology Discipline and is accountable for the deployment, evolution and improvement of HR Global Digital tools.

Primarily this is SuccessFactors, Telefónica’s Global Cloud Human Capital Management system. SuccessFactors is deployed Globally across Telefónica’s entire global footprint and Masters payroll for each of its operating businesses.

Alongside managing core employee data, SuccessFactors provides the functional talent processes for Learning, Recruitment, Performance, Succession, Compensation.

  • Functional / HR experience of SuccessFactors
  • Ability and desire to learn functional working of specific SuccessFactors Modules (to be identified)
  • Able to identify & propose improvements to evolve the company's current human resources processes from market best practices and SAP release documents
  • Able to follow up and execute the necessary tests to validate the deliverables derived from the area's strategyRole Profile :
  • This role is an expert in the functional working of SuccessFactors. Working as part of the Digital Processes Squad, the Functional Lead is the person who understands the functional way that the system works for particular modules.

    They provide the point of expertise for operation and evolution of the module. Working closely with each Operating Business and the experts within the respective Disciplines the Functional lead is accountable to ensure that the module continually evolves and operates to meet the business need.

    As a member of the Digital Processes Squad the role will also lead and be part of teams working on other projects across the Data and Technology Discipline.

    Knowledge and experience of working with SuccessFactors is essential experience of working with Data Models and System Integration is desirable.

    Understands the business processes for HR and how SuccessFactors supports the processes.

    Activities carried out on a day to day basis :

  • Train internal employees on SuccessFactors areas to improve knowledge and experience within support team.
  • Proactively work with the team on SuccessFactors and SAP releases, enhancements / new functionality and perform application research.
  • Work with the Global AM team to facilitate incident & problem resolution.
  • Manage third party providers for support and development (including SAP / SuccessFactors).
  • Perform break / fix analysis and recommend solutions for SuccessFactors.
  • Proactively work with Team and AM team to ensure all projects, changes and releases are planned, delivered and transitioned into support successfully and to plan.
  • Perform initial testing of problem fixes, change request, enhancements, and new functionality.
  • Ensure compliance to GDPR for existing and development of required data and reporting fields and standards.
  • Ability to collaborate and communicate between multiple stakeholders in different teams and in different countries at all levels of the organisation
  • Determination and enthusiasm to work and learn under an agile approach
  • Must speak Spanish and English

    If you join Telefónica

    You join almost 100 years of history, you join a team of 106 nationalities present in more tan 35 countries. You join a team that works to connect people wherever they are.

    We are leading the digital revolution with the enthusiasm of the first day in all our businesses, creating the best digital ecosystem for our clients : network, IoT, cloud, security, innovation etc.

    Here, at Telefónica you count with everything you need to be the best you. We need people like you that wants to take this challenge of creating the Telefónica of tomorrow.


    Our diversity makes us stronger and more competitive. There is a place for everyone, just the way we are. At Telefónica we have more than 125,000 people of 106 different nationalities, enrich yourself of this great opportunity.

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