It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Technical Support Account Management is a specialized group within Software Operations and Support Organization (SO&S) that focuses on providing support and personalized attention to PTCs largest customers and acting as customer advocates within PTC.
The Technical Support Account Manager (TSAM) is a customer relationship management service role within SO&S. Account Managers ensure high levels of
customer satisfaction through delivery and coordination of services targeted at the development of long-term, trusted relationships between the Customer and PTC.
Account Managers facilitate a Technical Support focus on customer issue prevention and resolution as well as on project-based support requirements.
What you will do :
TSAM are typically assigned accounts with a medium to high level of complexity.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!