Evolve the HR Services function to ensure a high performing customer centric service to Managers, HR colleagues and employees, whilst providing the effective delivery of the day to day operational activity, and lead improvement across all services.
Play a key role in the implementation and development of a new HR system, and looking to refine processes in light of this, ensuring an effective and efficient HR Service Centre going forward.
Build a solid foundation of policy and procedures and ensure knowledge sharing in the team. You will ensure appropriate manager and employee communications and guidance materials are in place for consistency of approach and understanding, as you develop best practice in HR Administration, transaction advice, payroll, and benefits.
Lead the team in establishing best practices, standardisation and effective process governance (including data integrity, maintaining and cleansing files).
You will be looking for and establishing digital solutions supporting our client s digital transformation initiatives.
Advise on employment law, tax and payroll queries, leading the team, acting as an escalation point for more complex issues and providing support and guidance as required.
You will be managing and developing team members, including talent management and succession planning, to provide a talent pipeline for the wider HR team.
An experienced HR Services Manager with at least 5 years' experience, preferably with experience of managing high volume of employees.
Experience of a Spanish HR Service Centre function is essential and having managed other countries requirement would also be beneficial.
Fluent Spanish and English is essential.
Ideally experienced in SAP HR and Payroll.
An excellent knowledge of Spanish employment law, tax and social security requirements.
A strong people manager who can develop their team, drive engagement and professional development.
A customer-service mentality in terms the provision of employee services both to an individual but be able to scale this to deliver a volume service.
Proactivity in developing new processes and procedures which are client focused and cost- effective.
A team player who can work with key stakeholder to build trust and the reputation of HR.
Available to travel internationally.
Must be open to possible relocation for carrer development.