Complex Claims Adjuster Financial Lines
American International Group, Inc.
Madrid
hace 5 días

Functional Area :

CL - ClaimsEstimated Travel Percentage (%) : No TravelRelocation Provided : NoAIG Europe Limited (Spain branch)

Primary purpose :

To handle Line of Business (LoB) portfolio of complex claims from coverage enquiry through legal liability assessment (where relevant) and quantum

analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as

necessary to all key internal and external stakeholders. Provide a high standard of customer service and adherence to legal and regulatory requirements.

Job summary :

17 % - Managing key claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service.

17 % - Work with Team Manager / Senior Adjuster to ensuring effective vendor and litigation management on Complex claims within a personal allocation.

17 % - internal stakeholder communication where required

17 % - Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes

17 % - Contribute to maintenance of best practice procedures for (LoB) Complex claims, consistent with global best practice.

15 % - Demonstrate a basic standard of technical claims competence for handling moderate to lower complexity complex claims.

Handle complex claims allocated within agreed level of authority limit

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer.

We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation, growth, and profitability.

Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

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