Finnish Technical Support Advisor (m/f)
SELLBYTEL Group Nuremberg
Barcelona
hace 3 días

As the Technical Support Advisor, you will be

  • Maintaining client relationships through product support over the phone
  • Providing customers with quotes and product knowledge
  • Handling effectively all incoming incidents
  • Gathering information from customers, troubleshoot technical issues
  • Conditions

  • Full-time (39hrs / week) and long-term Contract
  • Salary
  • Fixed : 18.000 Euros gross year (base + language compensation)
  • Performance Bonus : 2,500 Euros gross / year
  • Yearly retention bonus : 1,000 Euros gross / year
  • Shift : Monday-Friday from 09 : 00 to 18 : 00
  • Location : Barcelona Center
  • Benefits

  • Relocation Package provided
  • Possibility to grow within the company
  • Requirements

  • Finnish native speaker with fluent English
  • Willingness to learn and apply new technologies
  • Analytical skills with demonstrated problem solving ability desired
  • Ability to operate in high pressure situations
  • Good technical skills and knowledge preferable
  • Excellent communication skills
  • The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation
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