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Red Hat's Customer Experience and Engagement (CEE) team is looking for a Project Manager with a full understanding of industry-
standard project management (PM) practices and familiarity with navigating complex IT projects to join us in Raleigh, NC.
In this role, you will manage highly technical projects to successful completion from initiation through delivery to closure and work with stakeholders within the CEE team to coordinate cross-
functional teams on projects of diverse scope. You'll help instill an organizational PM discipline and serve as an ambassador and evangelist for the adoption of PM fundamentals, principles, and methodologies throughout the CEE team.
As a Project Manager, you'll need to have PM experience in a complex and global technical organization and a collaborative mindset and passion for motivating the workplace.,
Under minimal direction, lead project planning, scheduling, monitoring, and reporting activities for Red Hat's CEE projects
Control project requirements, scope, and change management issues
Determine, monitor, and review all project economics to include costs, operational budgets, staffing requirements, resources, and risk
Work with management to develop project proposals, charters, estimates, and schedules
Plan, schedule, monitor, and report on activities related to projects that you will manage
Establish appropriate metrics for measuring key project criteria
Develop detailed communications and reporting procedures for projects
Manage project change using repeatable methodologies and clear communication with project stakeholders
Undertake status review meetings among project team members and stakeholders
Integrate and use specific industry and company-standard PM and technical delivery methodologies (e.g., PM methodologies based on PMI standards and the CEE project management life cycle)
Assist in the training of the project team on application of appropriate procedures and advise team members to accomplish project goals to meet established schedules and resolve technical and operational issues
Coach and mentor junior-level project managers when necessary* 7+ years in a project management role, managing complex technical projects
Project Management Professional (PMP) certification
Record of successfully managing high-complexity projects and multicultural and multidisciplinary teams
Experience managing both agile and waterfall style projects
Experience with establishing and contributing to process improvements
Outstanding written and verbal communication skills; solid interpersonal and leadership skills and analytical abilities
Ability to work effectively across a widely diverse management team, as well as a broad spectrum of internal partners
Detail oriented and able to work in a very fast-paced environment
Ability to articulate the project management value proposition and be an evangelist for PM techniques and CEE PM methodologies
PRINCE2, ITIL, Certified Scrum Master, Six Sigma, MSPM are a plus
Experience with IT support management methodologies and techniques is preferred
Practical experience with Linux operating systems, Platform-as-a-Service and cloud computing services, and container application platforms like OpenShift is a big plus